Customer Relations Manager
Salary undisclosed
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- Ensures that complaints/concerns raised to the department by customers are attended to by all parties concerned on time
- Establishes strong partnership with other operating units of the company to facilitate action on customers’ complaints/concerns
- Keeps track of the actions taken on customers’ requests/ concerns requests /concerns and ensures that timely feedback is given to them
Qualifications and Standars:
- Bachelor’s Degree in Business Management / Administration or any related field
- Six (6) years of relevant experience, three (3) years of which are in a managerial capacity
- Strong customer service orientation
- Professionalism (objective, fair, observe work ethics, level-headed)
- Ensures that complaints/concerns raised to the department by customers are attended to by all parties concerned on time
- Establishes strong partnership with other operating units of the company to facilitate action on customers’ complaints/concerns
- Keeps track of the actions taken on customers’ requests/ concerns requests /concerns and ensures that timely feedback is given to them
Qualifications and Standars:
- Bachelor’s Degree in Business Management / Administration or any related field
- Six (6) years of relevant experience, three (3) years of which are in a managerial capacity
- Strong customer service orientation
- Professionalism (objective, fair, observe work ethics, level-headed)