Customer Service Associate
About the job:
Responsible in marketing, processing, and servicing of Bank deposit products and other services such as attending to client queries.
Responsibilities
- Processes the opening of deposit accounts and ensure correctness of data and completeness of forms accomplished and submission of requirements;
- Monitors customer records updating for existing clients;
- Processes all over-the-counter transactions such as peso and dollar deposits, withdrawals and sundry collections;
- Prepares end-of-day reports, consolidate cash and check summary sheets, record late check deposits/collections, generate reports of sundry payments and ensure that all BIR transactions are encoded;
- Proactively sells, answers queries and initially processes applications/ requests for the products and services of the Bank;
- Promotes and maintains positive relations with all regular and potential clients.
Qualifications (CSC Minimum Qualification Standards)
Education: Bachelor's Degree preferably in business-related course
Work Experience: None required
Training: None required
Eligibility: Career Service Professional/relevant eligibility for second level position
Applicants must be amenable to be deployed in DBP branches within Metro Manila area.
Industry
About the job:
Responsible in marketing, processing, and servicing of Bank deposit products and other services such as attending to client queries.
Responsibilities
- Processes the opening of deposit accounts and ensure correctness of data and completeness of forms accomplished and submission of requirements;
- Monitors customer records updating for existing clients;
- Processes all over-the-counter transactions such as peso and dollar deposits, withdrawals and sundry collections;
- Prepares end-of-day reports, consolidate cash and check summary sheets, record late check deposits/collections, generate reports of sundry payments and ensure that all BIR transactions are encoded;
- Proactively sells, answers queries and initially processes applications/ requests for the products and services of the Bank;
- Promotes and maintains positive relations with all regular and potential clients.
Qualifications (CSC Minimum Qualification Standards)
Education: Bachelor's Degree preferably in business-related course
Work Experience: None required
Training: None required
Eligibility: Career Service Professional/relevant eligibility for second level position
Applicants must be amenable to be deployed in DBP branches within Metro Manila area.
Industry