Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Application Support Specialist (No Code Platform)

Salary undisclosed
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Simplified

Responsibilities:

  • Provide timely and effective technical support to customers via phone, email, chat, and remote assistance channels.
  • Troubleshoot and resolve technical issues related to the installation, configuration, and usage of our no-code software platform.
  • Diagnose and escalate complex technical issues to the appropriate internal teams for further investigation and resolution.
  • Guide customers through step-by-step instructions and best practices to optimize their use of our software platform.
  • Document and track customer interactions, technical issues, and resolutions in our support ticketing system.
  • Collaborate closely with cross-functional teams, including product development, quality assurance, and customer success, to identify and address recurring technical issues and improve the overall customer experience.
  • Contribute to the development of knowledge base articles, FAQs, and other self-service resources to empower customers to resolve common technical issues independently.
  • Stay informed about product updates, new features, and industry trends to effectively support customers and provide relevant guidance and recommendations.

Requirements:

  • Bachelor's degree in computer science, Information Technology, Business information management or related field (or equivalent work experience).
  • At least 1-3 years of work experience in an application or technical support role, preferably in the software or technology industry.
  • Knowledge and/or experience in basic coding is preferred.
  • Front end programming (HTML, JavaScript, CSS)
  • SQL databases and queries
  • Integrations (REST, SOAP, oData, SAML, oAuth)
  • Strong technical aptitude and ability to quickly learn and understand complex software applications.
  • Experience in developing web applications and related topics (technical logs, stack traces, disconnected traffic browser <> server, session, SSL, URL, query parameters, Single Page Application)
  • Excellent problem-solving skills and attention to detail, with a systematic approach to troubleshooting technical issues.
  • Outstanding communication skills, both verbal and written, with the ability to effectively convey technical information to non-technical users.
  • Customer-focused mindset with a passion for delivering exceptional service and support.

Responsibilities:

  • Provide timely and effective technical support to customers via phone, email, chat, and remote assistance channels.
  • Troubleshoot and resolve technical issues related to the installation, configuration, and usage of our no-code software platform.
  • Diagnose and escalate complex technical issues to the appropriate internal teams for further investigation and resolution.
  • Guide customers through step-by-step instructions and best practices to optimize their use of our software platform.
  • Document and track customer interactions, technical issues, and resolutions in our support ticketing system.
  • Collaborate closely with cross-functional teams, including product development, quality assurance, and customer success, to identify and address recurring technical issues and improve the overall customer experience.
  • Contribute to the development of knowledge base articles, FAQs, and other self-service resources to empower customers to resolve common technical issues independently.
  • Stay informed about product updates, new features, and industry trends to effectively support customers and provide relevant guidance and recommendations.

Requirements:

  • Bachelor's degree in computer science, Information Technology, Business information management or related field (or equivalent work experience).
  • At least 1-3 years of work experience in an application or technical support role, preferably in the software or technology industry.
  • Knowledge and/or experience in basic coding is preferred.
  • Front end programming (HTML, JavaScript, CSS)
  • SQL databases and queries
  • Integrations (REST, SOAP, oData, SAML, oAuth)
  • Strong technical aptitude and ability to quickly learn and understand complex software applications.
  • Experience in developing web applications and related topics (technical logs, stack traces, disconnected traffic browser <> server, session, SSL, URL, query parameters, Single Page Application)
  • Excellent problem-solving skills and attention to detail, with a systematic approach to troubleshooting technical issues.
  • Outstanding communication skills, both verbal and written, with the ability to effectively convey technical information to non-technical users.
  • Customer-focused mindset with a passion for delivering exceptional service and support.