Epicareer Might not Working Properly
Learn More

Operations Business Analyst

Salary undisclosed

Checking job availability...

Original
Simplified
About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About The Role

To support the TLC Acceleration delivery plan, an Operations Business Analyst/SME located in Manila would be of immense value to the COO teams in Manila and the improve project execution. The role is responsible to work with the TLC Operations stream lead, help business detailed the impacts & requirements, support solution selection/design & relevant business process changes, coordinate dev & testing with multi real-time downstream, etc.

As an Operations Business Analyst, you will be expected to

  • Support project manager & work with Operations Stream Lead following ANZ ADF delivery framework to deliver the project as expected & meeting upcoming TLC Acceleration delivery timeline;
  • Work with Operations and other COO stakeholders to define & detail the business need for operation and allied processes such as confirmation, settlements, post-settlements, return and reporting;
  • Work with Tech team to ensure requirements are well understood and being taken care, system coverage: Murex, MIDANZ, TRAM, Xceptor, etc. (driven by business impacts & solution design).
  • Act as the project contact in Manila to ensure the well-managed project execution.


Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent

Role Location: Solaris One Building, 130 Dela Rosa St., Legaspi Village, Makati City

Work Hours: Australian Business Hours, Weekends Off, Hybrid Work Set UP

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Ability to help define and govern the approach to requirements gathering, eliciting business and solution requirements to translate customer needs & business goals into technical specifications, verifying, validating and communicating requirements/business analysis outcomes with stakeholders.
  • Ability to draft Test Strategy, Acceptance Criteria and User Stories, and contribute to team estimating.
  • Functional and proven experience or expertise in one or more of the following disciplines:
    • Project Management
    • Business Analysis
    • Process Improvement
  • Strong stakeholder management skills, collaboration, communication, and presentation skills.
  • Display initiative with a demonstrated ability to manage time & priorities in a fast-paced delivery environment, with an ability to effectively prioritise multiple deliverables and determine the best sequencing to maximise outcomes.
  • An intense passion and curiosity for customers, their needs and wants, putting them at the centre of everything you do whilst optimising customer journeys and experiences.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manilla play a critical role in executing our strategy and deliver what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can 'make work, work for them'.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 88635

Job Posting End Date

27/03/2025 , 11.59pm, (Melbourne Australia)

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About The Role

To support the TLC Acceleration delivery plan, an Operations Business Analyst/SME located in Manila would be of immense value to the COO teams in Manila and the improve project execution. The role is responsible to work with the TLC Operations stream lead, help business detailed the impacts & requirements, support solution selection/design & relevant business process changes, coordinate dev & testing with multi real-time downstream, etc.

As an Operations Business Analyst, you will be expected to

  • Support project manager & work with Operations Stream Lead following ANZ ADF delivery framework to deliver the project as expected & meeting upcoming TLC Acceleration delivery timeline;
  • Work with Operations and other COO stakeholders to define & detail the business need for operation and allied processes such as confirmation, settlements, post-settlements, return and reporting;
  • Work with Tech team to ensure requirements are well understood and being taken care, system coverage: Murex, MIDANZ, TRAM, Xceptor, etc. (driven by business impacts & solution design).
  • Act as the project contact in Manila to ensure the well-managed project execution.


Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent

Role Location: Solaris One Building, 130 Dela Rosa St., Legaspi Village, Makati City

Work Hours: Australian Business Hours, Weekends Off, Hybrid Work Set UP

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

  • Ability to help define and govern the approach to requirements gathering, eliciting business and solution requirements to translate customer needs & business goals into technical specifications, verifying, validating and communicating requirements/business analysis outcomes with stakeholders.
  • Ability to draft Test Strategy, Acceptance Criteria and User Stories, and contribute to team estimating.
  • Functional and proven experience or expertise in one or more of the following disciplines:
    • Project Management
    • Business Analysis
    • Process Improvement
  • Strong stakeholder management skills, collaboration, communication, and presentation skills.
  • Display initiative with a demonstrated ability to manage time & priorities in a fast-paced delivery environment, with an ability to effectively prioritise multiple deliverables and determine the best sequencing to maximise outcomes.
  • An intense passion and curiosity for customers, their needs and wants, putting them at the centre of everything you do whilst optimising customer journeys and experiences.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manilla play a critical role in executing our strategy and deliver what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can 'make work, work for them'.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.com/careers/ . You can apply for this role by visiting ANZ Careers and searching for reference number 88635

Job Posting End Date

27/03/2025 , 11.59pm, (Melbourne Australia)