Employee Engagement Specialist

About Patra

If you’re good at what you do, work anywhere. If you’re the best at what you do, come work at Patra! We are leading the way with work/life balance, providing Technology-Enabled Services to the insurance industry and we do this 100% remotely. Why wouldn’t you want to work from home in your slippers every day?

About this job

With direction from the Employee Engagement Leader, the Employee Engagement Specialist plays a crucial role in fostering a work environment that is engaging, inclusive, and conducive to employee well-being. The ideal candidate will have excellent English proficiency, written, and verbal communication. A candidate needs to be well organized, self-motivated, highly detailed oriented with the ability to build relationships with employees at all levels of the organization.

Core Duties by Competency:

Knows the Business

• Employee Engagement Programs: Assist in the development and implementation of various engagement programs and initiatives to enhance the overall employee experience. This will include hosting virtual events with groups as large as well as in person company events.
• Creative Event Planning: Organize and support events, activities, and team-building exercises to boost morale and foster a sense of community within the organization. This may require in person support and coordination.
• Recognition and Rewards: Help administer recognition and reward programs to acknowledge and appreciate employee contributions, organize local distribution of the awards. Manage local new joiners and new baby gift programs and maintain inventory.
• Diversity and Inclusion: Promote diversity and inclusion initiatives to ensure a welcoming and equitable workplace for all employees. Participate in the monthly meetings and take an active role in organizing initiatives.
• Data Analysis: Collect and analyze engagement data to identify trends and recommend strategies for improvement.

Accountable

• Collaboration: Working as a team with other engagement members and leaders, support the global engagement program and its initiatives.
• Surveys and Feedback: Assist with the coordination of employee surveys and feedback mechanisms to assess satisfaction levels, gather insights, and identify areas for improvement

Team Player

• Perform all duties with a level of integrity and honesty that represents Patra in a positive manner.

Interpersonal Skills:

o Demonstrates the ability to work well with Patra colleagues and clients and with external organizations

Promotes Culture of Respect & Safety:

o Demonstrates commitment to personal responsibility and value for safety and respect; Communicates concerns

o Uses and promotes safe respectful behaviors based on training and lessons learned

Minimum Requirements

• A degree in Human Resources, Organizational Psychology, or a related field is preferred.
• 1-2 years’ experience preferably in HR or engagement focused role.
• Exceptional interpersonal and communication skills.
• Proficiency in business-level English language skills.
• A genuine passion for employee engagement and a deep commitment to cultivating a positive workplace culture.
• A foundational understanding of HR practices and principles.
• Outstanding attention to detail with strong organizational skills
• Proficient in Microsoft Office suite, with aptitude to learn new software and systems
• Possesses creative thinking and demonstrates sound judgment.
• A quick learner with the ability to adapt to new tools and processes.
• Strong self-starter attitude with good time management.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Working Conditions

• Work from home (occasional onsite visit as required by the management)
• Minimum internet speed of 25 mbps download and 25 mbps upload; Directly connected into modem; No satellite
• Night shift schedule
• Preferably residing within Quezon City or nearby cities

Work Standards

· Subject to and expected to comply with all applicable Patra Corp policies and procedures

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.

About Patra

If you’re good at what you do, work anywhere. If you’re the best at what you do, come work at Patra! We are leading the way with work/life balance, providing Technology-Enabled Services to the insurance industry and we do this 100% remotely. Why wouldn’t you want to work from home in your slippers every day?

About this job

With direction from the Employee Engagement Leader, the Employee Engagement Specialist plays a crucial role in fostering a work environment that is engaging, inclusive, and conducive to employee well-being. The ideal candidate will have excellent English proficiency, written, and verbal communication. A candidate needs to be well organized, self-motivated, highly detailed oriented with the ability to build relationships with employees at all levels of the organization.

Core Duties by Competency:

Knows the Business

• Employee Engagement Programs: Assist in the development and implementation of various engagement programs and initiatives to enhance the overall employee experience. This will include hosting virtual events with groups as large as well as in person company events.
• Creative Event Planning: Organize and support events, activities, and team-building exercises to boost morale and foster a sense of community within the organization. This may require in person support and coordination.
• Recognition and Rewards: Help administer recognition and reward programs to acknowledge and appreciate employee contributions, organize local distribution of the awards. Manage local new joiners and new baby gift programs and maintain inventory.
• Diversity and Inclusion: Promote diversity and inclusion initiatives to ensure a welcoming and equitable workplace for all employees. Participate in the monthly meetings and take an active role in organizing initiatives.
• Data Analysis: Collect and analyze engagement data to identify trends and recommend strategies for improvement.

Accountable

• Collaboration: Working as a team with other engagement members and leaders, support the global engagement program and its initiatives.
• Surveys and Feedback: Assist with the coordination of employee surveys and feedback mechanisms to assess satisfaction levels, gather insights, and identify areas for improvement

Team Player

• Perform all duties with a level of integrity and honesty that represents Patra in a positive manner.

Interpersonal Skills:

o Demonstrates the ability to work well with Patra colleagues and clients and with external organizations

Promotes Culture of Respect & Safety:

o Demonstrates commitment to personal responsibility and value for safety and respect; Communicates concerns

o Uses and promotes safe respectful behaviors based on training and lessons learned

Minimum Requirements

• A degree in Human Resources, Organizational Psychology, or a related field is preferred.
• 1-2 years’ experience preferably in HR or engagement focused role.
• Exceptional interpersonal and communication skills.
• Proficiency in business-level English language skills.
• A genuine passion for employee engagement and a deep commitment to cultivating a positive workplace culture.
• A foundational understanding of HR practices and principles.
• Outstanding attention to detail with strong organizational skills
• Proficient in Microsoft Office suite, with aptitude to learn new software and systems
• Possesses creative thinking and demonstrates sound judgment.
• A quick learner with the ability to adapt to new tools and processes.
• Strong self-starter attitude with good time management.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Working Conditions

• Work from home (occasional onsite visit as required by the management)
• Minimum internet speed of 25 mbps download and 25 mbps upload; Directly connected into modem; No satellite
• Night shift schedule
• Preferably residing within Quezon City or nearby cities

Work Standards

· Subject to and expected to comply with all applicable Patra Corp policies and procedures

Patra Corporation is an equal opportunity employer committed to celebrating diversity and creating a safe and inclusive environment for all employees.