Intake Specialist - (ZR_20929_JOB)
Salary undisclosed
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Original
Simplified
This is a remote position.
Schedule
40 hours per week
Monday to Friday
8am to 5pm Boca Raton, FL time with a 1-hr unpaid lunch break
Client Timezone: Florida Time l Eastern Daylight Timezone
Responsibilities
Responsibilities:
Schedule
40 hours per week
Monday to Friday
8am to 5pm Boca Raton, FL time with a 1-hr unpaid lunch break
Client Timezone: Florida Time l Eastern Daylight Timezone
Responsibilities
Responsibilities:
- Assist with client inquiries, questions, and emails.
- Manage calendar and schedule appointments.
- Handle data entry and document preparation.
- Refer to FAQs and company processes to answer client questions.
- Work independently and handle client concerns assertively.
- Collaborate with the team to provide exceptional client care.
- Follow up with clients and maintain client relationships.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Attention to detail and ability to multitask.
- Familiarity with legal processes and client care is a plus.
- Ability to work independently and assertively handle client interactions.
- Prior experience in administrative or customer service roles is preferred.
- Comfortable referring to FAQs and company processes for accurate information.
- Candidate should have immigration law experience and already utilized Mycase tool.
- Permanent work from home
- Immediate hiring
- Steady freelance job
This is a remote position.
Schedule
40 hours per week
Monday to Friday
8am to 5pm Boca Raton, FL time with a 1-hr unpaid lunch break
Client Timezone: Florida Time l Eastern Daylight Timezone
Responsibilities
Responsibilities:
Schedule
40 hours per week
Monday to Friday
8am to 5pm Boca Raton, FL time with a 1-hr unpaid lunch break
Client Timezone: Florida Time l Eastern Daylight Timezone
Responsibilities
Responsibilities:
- Assist with client inquiries, questions, and emails.
- Manage calendar and schedule appointments.
- Handle data entry and document preparation.
- Refer to FAQs and company processes to answer client questions.
- Work independently and handle client concerns assertively.
- Collaborate with the team to provide exceptional client care.
- Follow up with clients and maintain client relationships.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Attention to detail and ability to multitask.
- Familiarity with legal processes and client care is a plus.
- Ability to work independently and assertively handle client interactions.
- Prior experience in administrative or customer service roles is preferred.
- Comfortable referring to FAQs and company processes for accurate information.
- Candidate should have immigration law experience and already utilized Mycase tool.
- Permanent work from home
- Immediate hiring
- Steady freelance job