Epicareer Might not Working Properly
Learn More

Administrative Assistant

Salary undisclosed

Checking job availability...

Original
Simplified
We are a fast-growing low voltage company specializing in alarm systems, security cameras, and other security installations. As demand for our services increases, we need a highly organized and proactive Administrative Assistant to take charge of day-to-day office operations and help keep everything running efficiently—all from the comfort of your home.

The Role

Why This Role Matters

Behind every successful installation is a well-organized team. You will play a crucial role in managing schedules, supporting customers, handling billing, and keeping operations on track. If you love organization, problem-solving, and working in a fast-paced environment, this role is for you.

What You’ll Do

Office & Administrative Support

  • Manage emails, phone calls, WhatsApp messages, and light LinkedIn communication to keep workflows smooth.
  • Schedule appointments and coordinate calendars for technicians and project timelines.
  • Assist with customer support tickets, helping with estimates, change orders, and follow-ups.
  • Order materials and schedule job installations, including coordinating lift rentals when needed.
  • Keep Trello and other workflow tools updated and organized.

Billing & Collections

  • Assist with invoicing and payment follow-ups to ensure smooth cash flow.
  • Track customer payments and maintain billing records.
  • Send reminders and manage basic collections when needed.

Marketing & Customer Engagement

  • Assist with LinkedIn automation and follow-ups to maintain engagement with leads.
  • Make light sales calls to check in with potential clients and follow up on warm leads.
  • Brainstorm and implement new marketing ideas to improve customer outreach.

Technical & Customer Support

  • Provide basic troubleshooting support for customers with minor issues.
  • Respond to inquiries, provide updates on service requests, and manage expectations.
  • Proactively find creative solutions to customer and operational challenges.

Ideal Profile

What You Bring To The Table

  • Proven experience as an Executive Assistant or Administrative Assistant.
  • Excellent English communication skills—especially over the phone.
  • Highly organized, detail-oriented, and proactive—you take initiative and get things done.
  • Tech-savvy—comfortable navigating various software like Trello and invoicing tools.
  • Experience with billing, invoicing, and collections is a plus.
  • Comfortable with light sales calls and customer follow-ups.
  • Creative and resourceful, always looking for ways to improve efficiency.

FILL OUT THSI FORM: https://wkf.ms/3XT4Frd

If you’re highly organized, tech-savvy, and thrive in a fast-paced environment, we’d love to hear from you. Apply today and help us take our growing company to the next level.

What's on Offer?

  • Work From Home – No commuting, just a reliable internet connection and a quiet workspace.
  • Make an Impact – Your work directly contributes to smoother operations and customer satisfaction.
  • Variety & Growth – Every day is different, and you’ll have the chance to take on new responsibilities.
We are a fast-growing low voltage company specializing in alarm systems, security cameras, and other security installations. As demand for our services increases, we need a highly organized and proactive Administrative Assistant to take charge of day-to-day office operations and help keep everything running efficiently—all from the comfort of your home.

The Role

Why This Role Matters

Behind every successful installation is a well-organized team. You will play a crucial role in managing schedules, supporting customers, handling billing, and keeping operations on track. If you love organization, problem-solving, and working in a fast-paced environment, this role is for you.

What You’ll Do

Office & Administrative Support

  • Manage emails, phone calls, WhatsApp messages, and light LinkedIn communication to keep workflows smooth.
  • Schedule appointments and coordinate calendars for technicians and project timelines.
  • Assist with customer support tickets, helping with estimates, change orders, and follow-ups.
  • Order materials and schedule job installations, including coordinating lift rentals when needed.
  • Keep Trello and other workflow tools updated and organized.

Billing & Collections

  • Assist with invoicing and payment follow-ups to ensure smooth cash flow.
  • Track customer payments and maintain billing records.
  • Send reminders and manage basic collections when needed.

Marketing & Customer Engagement

  • Assist with LinkedIn automation and follow-ups to maintain engagement with leads.
  • Make light sales calls to check in with potential clients and follow up on warm leads.
  • Brainstorm and implement new marketing ideas to improve customer outreach.

Technical & Customer Support

  • Provide basic troubleshooting support for customers with minor issues.
  • Respond to inquiries, provide updates on service requests, and manage expectations.
  • Proactively find creative solutions to customer and operational challenges.

Ideal Profile

What You Bring To The Table

  • Proven experience as an Executive Assistant or Administrative Assistant.
  • Excellent English communication skills—especially over the phone.
  • Highly organized, detail-oriented, and proactive—you take initiative and get things done.
  • Tech-savvy—comfortable navigating various software like Trello and invoicing tools.
  • Experience with billing, invoicing, and collections is a plus.
  • Comfortable with light sales calls and customer follow-ups.
  • Creative and resourceful, always looking for ways to improve efficiency.

FILL OUT THSI FORM: https://wkf.ms/3XT4Frd

If you’re highly organized, tech-savvy, and thrive in a fast-paced environment, we’d love to hear from you. Apply today and help us take our growing company to the next level.

What's on Offer?

  • Work From Home – No commuting, just a reliable internet connection and a quiet workspace.
  • Make an Impact – Your work directly contributes to smoother operations and customer satisfaction.
  • Variety & Growth – Every day is different, and you’ll have the chance to take on new responsibilities.