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Join KONE as Our Head of Delivery Operations!
At KONE, we’re shaping the future of urban living by moving 2 billion people daily with cutting-edge elevators and escalators. With over 60,000 professionals across 60+ countries, we are a global leader in our industry, achieving EUR 11.1 billion in net sales in 2024.
Are you ready to drive innovation, performance, and customer satisfaction? Join us in delivering excellence!
Why This Role Matters
As the Head of Delivery Operations, you will:
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
At KONE, we’re shaping the future of urban living by moving 2 billion people daily with cutting-edge elevators and escalators. With over 60,000 professionals across 60+ countries, we are a global leader in our industry, achieving EUR 11.1 billion in net sales in 2024.
Are you ready to drive innovation, performance, and customer satisfaction? Join us in delivering excellence!
Why This Role Matters
As the Head of Delivery Operations, you will:
- Lead country-wide operational performance to deliver safe, high-quality, and profitable customer contracts.
- Drive competitive advantage through top-notch customer project management and field operations.
- Implement global and local strategies to achieve excellence in safety, quality, and execution.
- Safety & Quality
- Foster a culture of safety and quality across operations.
- Ensure outstanding performance in safety and quality metrics.
- Customer-Centric Delivery
- Promote a customer-focused, service-driven mindset.
- Act as the customer’s trusted partner, ensuring transparent, flexible, and reliable communication throughout projects.
- People Leadership
- Develop and mentor teams to achieve safety, quality, and customer satisfaction goals.
- Contribute to strategic planning while identifying team training needs.
- Operational Excellence
- Oversee safe, efficient installation operations using KONE methods.
- Manage resourcing and enhance project management practices to ensure seamless delivery.
- Business Performance
- Set and monitor targets for operational success, ensuring optimized resource allocation.
- Identify gaps and drive improvements in sales, costs, and customer satisfaction.
- Bachelor’s degree in engineering or related fields.
- Solid knowledge of elevators and escalators.
- Proven leadership and management skills.
- Strong P&L and business planning experience.
- Excellent English communication skills.
- Career Growth: Exciting development opportunities within a global organization.
- Global Teamwork: A warm, friendly, and international work environment.
- Sustainability Leader: Be part of an industry pioneer in sustainability initiatives.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
Join KONE as Our Head of Delivery Operations!
At KONE, we’re shaping the future of urban living by moving 2 billion people daily with cutting-edge elevators and escalators. With over 60,000 professionals across 60+ countries, we are a global leader in our industry, achieving EUR 11.1 billion in net sales in 2024.
Are you ready to drive innovation, performance, and customer satisfaction? Join us in delivering excellence!
Why This Role Matters
As the Head of Delivery Operations, you will:
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
At KONE, we’re shaping the future of urban living by moving 2 billion people daily with cutting-edge elevators and escalators. With over 60,000 professionals across 60+ countries, we are a global leader in our industry, achieving EUR 11.1 billion in net sales in 2024.
Are you ready to drive innovation, performance, and customer satisfaction? Join us in delivering excellence!
Why This Role Matters
As the Head of Delivery Operations, you will:
- Lead country-wide operational performance to deliver safe, high-quality, and profitable customer contracts.
- Drive competitive advantage through top-notch customer project management and field operations.
- Implement global and local strategies to achieve excellence in safety, quality, and execution.
- Safety & Quality
- Foster a culture of safety and quality across operations.
- Ensure outstanding performance in safety and quality metrics.
- Customer-Centric Delivery
- Promote a customer-focused, service-driven mindset.
- Act as the customer’s trusted partner, ensuring transparent, flexible, and reliable communication throughout projects.
- People Leadership
- Develop and mentor teams to achieve safety, quality, and customer satisfaction goals.
- Contribute to strategic planning while identifying team training needs.
- Operational Excellence
- Oversee safe, efficient installation operations using KONE methods.
- Manage resourcing and enhance project management practices to ensure seamless delivery.
- Business Performance
- Set and monitor targets for operational success, ensuring optimized resource allocation.
- Identify gaps and drive improvements in sales, costs, and customer satisfaction.
- Bachelor’s degree in engineering or related fields.
- Solid knowledge of elevators and escalators.
- Proven leadership and management skills.
- Strong P&L and business planning experience.
- Excellent English communication skills.
- Career Growth: Exciting development opportunities within a global organization.
- Global Teamwork: A warm, friendly, and international work environment.
- Sustainability Leader: Be part of an industry pioneer in sustainability initiatives.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers