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IT Systems Support Supervisor

Salary undisclosed

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Simplified
  • Direct hire
  • Full-time
  • Guaranteed 14th and 15th month pay
  • HMO with dependents
  • Life insurance
  • Allowances

Job Summary:

The Systems Support Supervisor is responsible for overseeing system-related processes, ensuring efficient data extraction and analysis, and providing technical assistance to dealers and internal teams. The role requires strong expertise in Microsoft Excel, database management, and analytics, as well as the ability to communicate effectively.

Key Responsibilities:

Data Management & Reporting

  • Extract and tabulate data as requested by ancillary departments (Daily).
  • Maintain and oversee Power BI dashboards, ensuring data accuracy and system functionality.
  • Support database and dashboard maintenance.
  • Conduct analysis and interpretation of system data.

Otelapp and YANA System Administration

  • Address system-related issues and provide tickets/support to dealers.
  • Offer training and guidance to dealers on system functionalities.
  • Coordinate with Technosoft (System Vendor) for troubleshooting and improvements.

Qualifications & Requirements:

  • Education: Bachelor’s Degree in Computer Science, Information Technology, Statistics, or a related field.
  • Experience: 1-5 years of experience in system support, data analysis, or related fields.
  • Advanced proficiency in Microsoft Excel, PowerPoint, and database management.
  • Knowledge of SQL and Power BI preferred.
  • Ability to travel when required.
  • Possession of a valid Driver’s License (preferred).

Job Types: Full-time, Permanent

Pay: Php30,000.00 - Php40,000.00 per month

  • Direct hire
  • Full-time
  • Guaranteed 14th and 15th month pay
  • HMO with dependents
  • Life insurance
  • Allowances

Job Summary:

The Systems Support Supervisor is responsible for overseeing system-related processes, ensuring efficient data extraction and analysis, and providing technical assistance to dealers and internal teams. The role requires strong expertise in Microsoft Excel, database management, and analytics, as well as the ability to communicate effectively.

Key Responsibilities:

Data Management & Reporting

  • Extract and tabulate data as requested by ancillary departments (Daily).
  • Maintain and oversee Power BI dashboards, ensuring data accuracy and system functionality.
  • Support database and dashboard maintenance.
  • Conduct analysis and interpretation of system data.

Otelapp and YANA System Administration

  • Address system-related issues and provide tickets/support to dealers.
  • Offer training and guidance to dealers on system functionalities.
  • Coordinate with Technosoft (System Vendor) for troubleshooting and improvements.

Qualifications & Requirements:

  • Education: Bachelor’s Degree in Computer Science, Information Technology, Statistics, or a related field.
  • Experience: 1-5 years of experience in system support, data analysis, or related fields.
  • Advanced proficiency in Microsoft Excel, PowerPoint, and database management.
  • Knowledge of SQL and Power BI preferred.
  • Ability to travel when required.
  • Possession of a valid Driver’s License (preferred).

Job Types: Full-time, Permanent

Pay: Php30,000.00 - Php40,000.00 per month