Customer Service Representative
Salary undisclosed
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Customer Support (Local Account)
Position: Activation Officer
Job Summary: Check that each customer application has the complete required documents. Process for approval and for activation only those that meet the prescribed requirements.
Specific Duties and Responsibilities:
- Calls customers for verification of account details following the prescribed process and instructions.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information as required.
- Escalates customer issues to Management to ensure customer expectations are met with standard procedures.
- Comply with other duties and tasks that may be assigned from time to time.
Minimum Requirements:
- Graduate of any 4-year course
- Computer Literate (PowerPoint, Excel, and MS Word)
- Fluent in English (verbal and written)
- Fresh graduates are welcome to apply
- Willing to work in Mandaluyong
- Work schedule: 9am-6pm, 2 rest days
Customer Support (Local Account)
Position: Activation Officer
Job Summary: Check that each customer application has the complete required documents. Process for approval and for activation only those that meet the prescribed requirements.
Specific Duties and Responsibilities:
- Calls customers for verification of account details following the prescribed process and instructions.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information as required.
- Escalates customer issues to Management to ensure customer expectations are met with standard procedures.
- Comply with other duties and tasks that may be assigned from time to time.
Minimum Requirements:
- Graduate of any 4-year course
- Computer Literate (PowerPoint, Excel, and MS Word)
- Fluent in English (verbal and written)
- Fresh graduates are welcome to apply
- Willing to work in Mandaluyong
- Work schedule: 9am-6pm, 2 rest days