Business Process Analyst (Hybrid) – Bonifacio Global City, Taguig
Job Type: Full-time
Location: Bonifacio Global City, Taguig, Manila, Philippines (Hybrid – 3x a week onsite)
Work Schedule: 4 AM – 2 PM or 9 PM – 5 AM Manila Time
About the Role
We are looking for a Business Process Analyst with experience in iGrafx to support enterprise-wide business process documentation and analysis initiatives. This role will work closely with the Office of the CEO (OCEO) to improve business process documentation and ensure compliance with best practices.
Key Responsibilities
- Become a subject matter expert in iGrafx, BPMN (Business Process Model and Notation), and APQC framework.
- Convert non-iGrafx process and procedure files into iGrafx diagrams and enhance existing/new Level 4 (L4) diagrams.
- Assist business units in creating higher-level Level 3 (L3) diagrams and end-to-end diagrams.
- Ensure that process diagrams contain accurate metadata for reporting accuracy and compliance.
- Support iGrafx users by answering questions, troubleshooting issues, and promoting best practices.
- Analyze available data to identify process compliance, user engagement, and improvement opportunities.
- Assist in creating Tableau dashboards to present insights.
Qualifications
Minimum Requirements:
- 1+ years of experience in business process documentation.
- Must have working experience and knowledge with iGrafx
- Basic knowledge of Business Process Modeling Notation (BPMN).
- Proficiency in Excel, Teams, and Outlook.
- Strong project management and communication skills.
- Ability to work independently and collaboratively to solve problems.
- Excellent attention to detail and analytical skills.
Preferred Qualifications:
- Experience with Business Process Management (BPM) tools (iGrafx, Signavio, ARIS, etc.).
- Familiarity with data visualization tools such as Tableau or Power BI.
- Knowledge or experience in Artificial Intelligence (AI).
Education
- Preferred: Degree in Management Engineering, Industrial Engineering, Financial Management, or a related field. Equivalent experience may be considered.
Business Process Analyst (Hybrid) – Bonifacio Global City, Taguig
Job Type: Full-time
Location: Bonifacio Global City, Taguig, Manila, Philippines (Hybrid – 3x a week onsite)
Work Schedule: 4 AM – 2 PM or 9 PM – 5 AM Manila Time
About the Role
We are looking for a Business Process Analyst with experience in iGrafx to support enterprise-wide business process documentation and analysis initiatives. This role will work closely with the Office of the CEO (OCEO) to improve business process documentation and ensure compliance with best practices.
Key Responsibilities
- Become a subject matter expert in iGrafx, BPMN (Business Process Model and Notation), and APQC framework.
- Convert non-iGrafx process and procedure files into iGrafx diagrams and enhance existing/new Level 4 (L4) diagrams.
- Assist business units in creating higher-level Level 3 (L3) diagrams and end-to-end diagrams.
- Ensure that process diagrams contain accurate metadata for reporting accuracy and compliance.
- Support iGrafx users by answering questions, troubleshooting issues, and promoting best practices.
- Analyze available data to identify process compliance, user engagement, and improvement opportunities.
- Assist in creating Tableau dashboards to present insights.
Qualifications
Minimum Requirements:
- 1+ years of experience in business process documentation.
- Must have working experience and knowledge with iGrafx
- Basic knowledge of Business Process Modeling Notation (BPMN).
- Proficiency in Excel, Teams, and Outlook.
- Strong project management and communication skills.
- Ability to work independently and collaboratively to solve problems.
- Excellent attention to detail and analytical skills.
Preferred Qualifications:
- Experience with Business Process Management (BPM) tools (iGrafx, Signavio, ARIS, etc.).
- Familiarity with data visualization tools such as Tableau or Power BI.
- Knowledge or experience in Artificial Intelligence (AI).
Education
- Preferred: Degree in Management Engineering, Industrial Engineering, Financial Management, or a related field. Equivalent experience may be considered.