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Claims Service Officer

Salary undisclosed

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Build a career with FPG Insurance and be part of a team that creates dynamic, customer-focused insurance solutions.

As leaders in general insurance in Indonesia, our focus is on commitment and innovation across solutions for our clients, partners, shareholders, and employees alike.

This focus results in the creation of an environment in which innovation, ideas, and empowerment are unreservedly encouraged. Supporting our clear direction for service quality and advancement that recognizes the combined contribution of the entire FPG Insurance team.

The FPG Insurance environment, coupled with our work ethic and superior benefits, creates exciting employment opportunities, aligned with our sustained strategy for success.

Committed to a comprehensive program of professional development and personal growth, the entire FPG Insurance team receives recognition with appropriate incentives and career development, from a true leader.

What you’ll do:

  • Responsible in performing pre-evaluation to determine the compensability/liability of a claim
  • Determines the sufficiency of the submitted documents includes validation on genuineness
  • Communicates with the External Adjuster and Inspector to release the initial findings of the inspection conducted
  • Assigns claim to the Adjuster or Inspector if needed while doing the Pre Evaluation
  • Issues/ Recommends claim for denial for non-compensable claim
  • Communicates with the Driver, Assured, Third-party, etc, to determine the circumstances of the Loss

What you need to have:

  • Bachelor's degree of any courses
  • Minimum of 1 -2 years of relevant experience

Build a career with FPG Insurance and be part of a team that creates dynamic, customer-focused insurance solutions.

As leaders in general insurance in Indonesia, our focus is on commitment and innovation across solutions for our clients, partners, shareholders, and employees alike.

This focus results in the creation of an environment in which innovation, ideas, and empowerment are unreservedly encouraged. Supporting our clear direction for service quality and advancement that recognizes the combined contribution of the entire FPG Insurance team.

The FPG Insurance environment, coupled with our work ethic and superior benefits, creates exciting employment opportunities, aligned with our sustained strategy for success.

Committed to a comprehensive program of professional development and personal growth, the entire FPG Insurance team receives recognition with appropriate incentives and career development, from a true leader.

What you’ll do:

  • Responsible in performing pre-evaluation to determine the compensability/liability of a claim
  • Determines the sufficiency of the submitted documents includes validation on genuineness
  • Communicates with the External Adjuster and Inspector to release the initial findings of the inspection conducted
  • Assigns claim to the Adjuster or Inspector if needed while doing the Pre Evaluation
  • Issues/ Recommends claim for denial for non-compensable claim
  • Communicates with the Driver, Assured, Third-party, etc, to determine the circumstances of the Loss

What you need to have:

  • Bachelor's degree of any courses
  • Minimum of 1 -2 years of relevant experience