Role Title: Claims Analyst - Auto Insurance
Shift: US Hours | 9pm - 6am MNL
Setup: Onsite (QC/BGC)
ECLARO: A quick Summary
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.
About the Role:
Detail-oriented claims processor who will be responsible for preparing claim forms, verifying information, and corresponding with agents, clients, & claimants. Claims processor will also handle client inquiries, review & input policies, determine coverage, and establish claims in our file handling system. This position requires excellent organizational and interpersonal skills. Claims processor should also be able to work under pressure and perform a range of clerical functions with great attention to detail.
Primary Responsibilities include:
• Review claim submissions and verify the information.
• Prepare claim forms, letters, and related documentation.
• Record and maintain insurance policy & claims information in file handling system.
• Review, document, and determine policy coverage & calculating claim amounts.
• Complying with federal, state, and company regulations and policies.
• Performing other clerical tasks, as required.
• Correspondence to insured, agents, and claimants.
• Maintain a friendly, professional and welcoming attitude on all phone conversations, email correspondence, and in person interactions.
Qualifications:
• At least 2 years of experience as a claim's processor or in a related role.
• Working knowledge of the insurance industry and relevant federal and state regulations.
• Computer literate and proficient in MS Office.
• Excellent critical thinking and decision-making skills.
• Good administrative and organizational skills.
• Strong customer service skills.
• Ability to work under pressure.
• High attention to detail.
Role Title: Claims Analyst - Auto Insurance
Shift: US Hours | 9pm - 6am MNL
Setup: Onsite (QC/BGC)
ECLARO: A quick Summary
ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Canada, UK, Ireland, Australia and the Philippines. We are dedicated to a singular purpose: providing the Right People to meet every client's needs and solve business challenges through strategic staffing, permanent placement, custom outsourcing & offshoring. Utilizing our proprietary TRINIT-E® Service Maturity Model, we help clients implement programs to promote innovation, automation and process improvement.
About the Role:
Detail-oriented claims processor who will be responsible for preparing claim forms, verifying information, and corresponding with agents, clients, & claimants. Claims processor will also handle client inquiries, review & input policies, determine coverage, and establish claims in our file handling system. This position requires excellent organizational and interpersonal skills. Claims processor should also be able to work under pressure and perform a range of clerical functions with great attention to detail.
Primary Responsibilities include:
• Review claim submissions and verify the information.
• Prepare claim forms, letters, and related documentation.
• Record and maintain insurance policy & claims information in file handling system.
• Review, document, and determine policy coverage & calculating claim amounts.
• Complying with federal, state, and company regulations and policies.
• Performing other clerical tasks, as required.
• Correspondence to insured, agents, and claimants.
• Maintain a friendly, professional and welcoming attitude on all phone conversations, email correspondence, and in person interactions.
Qualifications:
• At least 2 years of experience as a claim's processor or in a related role.
• Working knowledge of the insurance industry and relevant federal and state regulations.
• Computer literate and proficient in MS Office.
• Excellent critical thinking and decision-making skills.
• Good administrative and organizational skills.
• Strong customer service skills.
• Ability to work under pressure.
• High attention to detail.