Information Technology System Administrator
Start2 Group is a global innovation leader taking your startup journey to the next level. As a premier startup ecosystem platform, we serve as the ultimate destination for growth-oriented startups, corporations, investors, and governments to shape and scale ventures with growth potential.
Founded in 2008, Start2 Group has consistently played a pivotal role in the success stories of thousands of startups, guiding them seamlessly from initial fundraising to global expansion. We operate in key markets across Europe, the Americas, Asia, and the Middle East, shaping the future of innovation on a global scale.
We are looking for an IT System Administrator who is well versed in both macOS and Windows environments to support our Helpdesk, endpoint/user management, and global infrastructure projects.
The responsibilities outlined below are not exhaustive and can include other related tasks. The employee will from time to time work for other projects as the company requires.
Essential Duties & Responsibilities
- IT Support (L1–L3): Provide IT support to internal users, resolving technical issues across multiple levels.
- Endpoint Device Management: Manage and maintain the company’s endpoint devices, including patch management and software deployment for both MacOS and Windows environments.
- Infrastructure Projects: Support and participate in global infrastructure projects, ensuring alignment with company-wide goals
- Microsoft 365 Administration: Administer Microsoft 365 tenant, managing user accounts, permissions, and ensuring smooth operation of services
- Cybersecurity: Implement and maintain basic cybersecurity protocols
- Network support: Assist in network management, including IPs, switches, firewalls, and access points
- IT Operations Optimization: Collaborate with teams to continuously optimize and improve IT operations across global locations
- Documentation & Training: Contribute to documentation, IT policies, and user training as necessary
- Administrative Support: IT Operational and administrative duties as assigned
Qualifications / Requirements
- Minimum 3 years of experience in IT Administration, for both MacOS and Windows environments
- Prior experience working in a multinational company, demostrating adaptability to different cultures and global teams
- Strong knowledge of MacOS and Windows
- Microsoft 365 (Tenant administration experience)
- Endpoint Management experience (Patch Management, Deployment)
- Basic experience with Networks (IPs, Switches, Firewalls, APs, etc.)
- Basic Cybersecurity experience
- Willingness to work in accordance with GDPR principles due to operations in the EU
- Bachelor's degree in an IT-related field or equivalent relevant technical education
- Strong interpersonal skills
- Excellent verbal and written communication skills in English are required
- Confident and able to work independently with little supervision
- Highly motivated, enthusiastic and willing to continuously learn and improve
- Flexible and adaptable, able to juggle and prioritize multiple tasks efficiently
Reporting line:
The candidate will report to 2 different line managers.
- For all administrative and organisational matters, reports to Operations Manager, Asia.
- For all technical and professional matters, reports to Manager IT & Tools.
To apply, please send your resume to [email protected].
We regret that only shortlisted candidates will be notified.
Start2 Group is a global innovation leader taking your startup journey to the next level. As a premier startup ecosystem platform, we serve as the ultimate destination for growth-oriented startups, corporations, investors, and governments to shape and scale ventures with growth potential.
Founded in 2008, Start2 Group has consistently played a pivotal role in the success stories of thousands of startups, guiding them seamlessly from initial fundraising to global expansion. We operate in key markets across Europe, the Americas, Asia, and the Middle East, shaping the future of innovation on a global scale.
We are looking for an IT System Administrator who is well versed in both macOS and Windows environments to support our Helpdesk, endpoint/user management, and global infrastructure projects.
The responsibilities outlined below are not exhaustive and can include other related tasks. The employee will from time to time work for other projects as the company requires.
Essential Duties & Responsibilities
- IT Support (L1–L3): Provide IT support to internal users, resolving technical issues across multiple levels.
- Endpoint Device Management: Manage and maintain the company’s endpoint devices, including patch management and software deployment for both MacOS and Windows environments.
- Infrastructure Projects: Support and participate in global infrastructure projects, ensuring alignment with company-wide goals
- Microsoft 365 Administration: Administer Microsoft 365 tenant, managing user accounts, permissions, and ensuring smooth operation of services
- Cybersecurity: Implement and maintain basic cybersecurity protocols
- Network support: Assist in network management, including IPs, switches, firewalls, and access points
- IT Operations Optimization: Collaborate with teams to continuously optimize and improve IT operations across global locations
- Documentation & Training: Contribute to documentation, IT policies, and user training as necessary
- Administrative Support: IT Operational and administrative duties as assigned
Qualifications / Requirements
- Minimum 3 years of experience in IT Administration, for both MacOS and Windows environments
- Prior experience working in a multinational company, demostrating adaptability to different cultures and global teams
- Strong knowledge of MacOS and Windows
- Microsoft 365 (Tenant administration experience)
- Endpoint Management experience (Patch Management, Deployment)
- Basic experience with Networks (IPs, Switches, Firewalls, APs, etc.)
- Basic Cybersecurity experience
- Willingness to work in accordance with GDPR principles due to operations in the EU
- Bachelor's degree in an IT-related field or equivalent relevant technical education
- Strong interpersonal skills
- Excellent verbal and written communication skills in English are required
- Confident and able to work independently with little supervision
- Highly motivated, enthusiastic and willing to continuously learn and improve
- Flexible and adaptable, able to juggle and prioritize multiple tasks efficiently
Reporting line:
The candidate will report to 2 different line managers.
- For all administrative and organisational matters, reports to Operations Manager, Asia.
- For all technical and professional matters, reports to Manager IT & Tools.
To apply, please send your resume to [email protected].
We regret that only shortlisted candidates will be notified.