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Telephone Operator

Salary undisclosed

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A hotel telephone operator's job description includes answering calls, directing calls, and providing information to guests:

  • Answering calls: Greet guests by name and answer calls within a few rings
  • Directing calls: Use the switchboard to direct calls to guest rooms, staff, or departments
  • Providing information: Provide information about hotel services, public events, and guest services
  • Taking messages: Take messages for guests and management and deliver them to the correct person
  • Performing wake-up calls: Log wake-up call requests and perform wake-up calls
  • Monitoring systems: Monitor automated systems like fire alarms and telephone equipment when maintenance is closed

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
A hotel telephone operator's job description includes answering calls, directing calls, and providing information to guests:

  • Answering calls: Greet guests by name and answer calls within a few rings
  • Directing calls: Use the switchboard to direct calls to guest rooms, staff, or departments
  • Providing information: Provide information about hotel services, public events, and guest services
  • Taking messages: Take messages for guests and management and deliver them to the correct person
  • Performing wake-up calls: Log wake-up call requests and perform wake-up calls
  • Monitoring systems: Monitor automated systems like fire alarms and telephone equipment when maintenance is closed

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.