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Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Requirements and skills
Bachelor&aposs degree in Business Administration, Marketing, Communication or any business-related course
2-3 years experience in Marketing, Sales and Account Management
Knowledge /experience in Digital Marketing is an advantage
With excellent collaboration, interpersonal and communication skills
With good problem-solving, strategic-thinking and leadership skills
Knowledge of IT products and solutions is an advantage
Ability to work independently and to work under pressure
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Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Requirements and skills
Bachelor&aposs degree in Business Administration, Marketing, Communication or any business-related course
2-3 years experience in Marketing, Sales and Account Management
Knowledge /experience in Digital Marketing is an advantage
With excellent collaboration, interpersonal and communication skills
With good problem-solving, strategic-thinking and leadership skills
Knowledge of IT products and solutions is an advantage
Ability to work independently and to work under pressure
• Show more Show less