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E-Commerce Specialist

  • Full Time, onsite
  • CHG Global Inc (World Balance International Inc)
  • Philippines
Salary undisclosed

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• Monitor the sales revenue and net profit of the assigned ecommerce channel

• Inspect the landing pages, product information, checkout options, and all other pertinent website-

related systems to ensure their visual appeal, accuracy and ease of use

• Forecast sales figures and inventory requirements for assigned ecommerce channel

• Execute and monitor all merchandising activities including special campaigns, exhibits, product

promotions, price promotions, etc.

• Ensure all available products for sale are uploaded on time in the assigned E-commerce

channel (Website, Lazada, Zalora, Shopee, etc.)

• Initiate or joins Mega Campaign sales events (11.11, 12.12, etc.)

• Review and monitors Inventory Movement Report, Item Sales Report and Delivery Receipt statuses

• Evaluate fast- and slow-moving products weekly

• Ensure and maintains a healthy inventory level in the assigned ecommerce channel

• Effectively communicates in verbal and non-verbal form with team members

• Consolidate and analyze results of all activities and creates recommendations based on data and

trend

• Create and present weekly and monthly sales performance to the Ecommerce Sales Manager

• Maintain open communication with online platform partners on merch mix and assortment, promo

ideas and activities, and special event programs participation

• Check and ensure that payment options and promotional tabs are configured correctly

• Collaborate with appropriate stakeholders to ensure the rollout of website changes

• Inspect and upload customers’ product reviews

• Monitor website traffic and customer reviews to gauge responses to site updates

• Team up with our SEO Specialists to increase the online presence of our website

• Performs tasks assigned by the immediate superior/management

Job Types: Full-time, Fixed term

Benefits:

• Company events

• Health insurance

Schedule:

• 8 hour shift

• Monday to Friday

Supplemental Pay:

• 13th month salary

Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 1 year (Required)

Language:

• English (Preferred)

Application Deadline: 11/15/2024