About Pearson
At Pearson, we believe learning opens doors to endless possibilities. Our mission is to empower individuals to achieve their aspirations through high-quality content, assessments, and skill development. As bold thinkers and innovators, we push boundaries to create transformative learning experiences that make a real impact.
About the Role
We are looking for a highly organized and proactive Assessment Services Coordinator to ensure the seamless delivery of assessments for schools and learners. This role is at the heart of our operations, managing exam schedules, ensuring quality control, and collaborating with internal teams and external stakeholders.
If you thrive in a fast-paced environment, have strong attention to detail, and enjoy problem-solving, this is an exciting opportunity to make a real difference in education.
Key Responsibilities
Exam Coordination: Plan, create, and manage exam schedules to meet strict deadlines.
Quality Assurance: Ensure accuracy in assessment content, access arrangements, and logistical details.
Stakeholder Management: Communicate effectively with internal teams, invigilators, and external partners.
Operational Support: Maintain and track delivery records, assist with onboarding invigilators, and manage payment processing.
Process Improvement: Review and refine delivery procedures for efficiency and enhanced customer experience.
Real-Time Exam Support: Monitor and troubleshoot exam delivery to ensure a smooth experience for students.
What We’re Looking For
Proven experience in service delivery, operations, or a similar coordination role
Strong organizational skills with the ability to manage multiple tasks
Exceptional attention to detail and problem-solving mindset
Excellent communication and interpersonal skills
Proficiency in Microsoft Office (Excel, Word) and other relevant tools
Ability to work independently and collaboratively in a dynamic environment
Working Pattern & Benefits
Hybrid work setup – balance flexibility with collaboration
37.5-hour work week with overtime opportunities
Some weekend work may be required during peak periods
Career growth & learning opportunities in a global organization
About Pearson
At Pearson, we believe learning opens doors to endless possibilities. Our mission is to empower individuals to achieve their aspirations through high-quality content, assessments, and skill development. As bold thinkers and innovators, we push boundaries to create transformative learning experiences that make a real impact.
About the Role
We are looking for a highly organized and proactive Assessment Services Coordinator to ensure the seamless delivery of assessments for schools and learners. This role is at the heart of our operations, managing exam schedules, ensuring quality control, and collaborating with internal teams and external stakeholders.
If you thrive in a fast-paced environment, have strong attention to detail, and enjoy problem-solving, this is an exciting opportunity to make a real difference in education.
Key Responsibilities
Exam Coordination: Plan, create, and manage exam schedules to meet strict deadlines.
Quality Assurance: Ensure accuracy in assessment content, access arrangements, and logistical details.
Stakeholder Management: Communicate effectively with internal teams, invigilators, and external partners.
Operational Support: Maintain and track delivery records, assist with onboarding invigilators, and manage payment processing.
Process Improvement: Review and refine delivery procedures for efficiency and enhanced customer experience.
Real-Time Exam Support: Monitor and troubleshoot exam delivery to ensure a smooth experience for students.
What We’re Looking For
Proven experience in service delivery, operations, or a similar coordination role
Strong organizational skills with the ability to manage multiple tasks
Exceptional attention to detail and problem-solving mindset
Excellent communication and interpersonal skills
Proficiency in Microsoft Office (Excel, Word) and other relevant tools
Ability to work independently and collaboratively in a dynamic environment
Working Pattern & Benefits
Hybrid work setup – balance flexibility with collaboration
37.5-hour work week with overtime opportunities
Some weekend work may be required during peak periods
Career growth & learning opportunities in a global organization