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Called Caller / Appointment Setter / Telemarketer

Salary undisclosed

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Responsibilities

  • Follow prepared sales script to provide accurate information about a products price, features and benefits
  • Transfer potential leads
  • Answer customer information about products/services
  • Keep track of customers that have been contacted and those who do not want to be contacted in the future
  • Follow up on previous customers for potential sales
  • Maintain records of customer contacts
  • Complete customer surveys to obtain information about potential customers
  • Outperform assigned quotas for daily call volume and weekly sales

Client Management

  • Maintain accurate sales/account/client records.
  • Assist clients in administrative tasks

Others

  • Prepare reports/spreadsheets as needed
  • Perform all other tasks relevant to the role as requested by management

Qualifications:

  • Must have at least 6 months to 1 year experience to a Customer Service, Sales Support, Telemarketing, Appointment Setter and Called Calling.

Functional/Technical Skills:

  • Can multitask and manage time effectively
  • Able to work under minimal supervision
  • Above average verbal and written English communication skills
  • Proactive and above average social skills
  • Proficiency in Google Suite (Gmail, Google Docs, Sheets, Slides, etc)
  • Familiarity with current technologies, like desktop sharing, cloud services, VoIP, and diallers.
  • Excellent phone, email and instant messaging communication skills

Responsibilities

  • Follow prepared sales script to provide accurate information about a products price, features and benefits
  • Transfer potential leads
  • Answer customer information about products/services
  • Keep track of customers that have been contacted and those who do not want to be contacted in the future
  • Follow up on previous customers for potential sales
  • Maintain records of customer contacts
  • Complete customer surveys to obtain information about potential customers
  • Outperform assigned quotas for daily call volume and weekly sales

Client Management

  • Maintain accurate sales/account/client records.
  • Assist clients in administrative tasks

Others

  • Prepare reports/spreadsheets as needed
  • Perform all other tasks relevant to the role as requested by management

Qualifications:

  • Must have at least 6 months to 1 year experience to a Customer Service, Sales Support, Telemarketing, Appointment Setter and Called Calling.

Functional/Technical Skills:

  • Can multitask and manage time effectively
  • Able to work under minimal supervision
  • Above average verbal and written English communication skills
  • Proactive and above average social skills
  • Proficiency in Google Suite (Gmail, Google Docs, Sheets, Slides, etc)
  • Familiarity with current technologies, like desktop sharing, cloud services, VoIP, and diallers.
  • Excellent phone, email and instant messaging communication skills