Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Onboarding Specialist (New Member Experience)

Salary undisclosed
Checking job availability...
Original
Simplified

About the Role: We’re looking for a Customer Onboarding Specialist who can provide a smooth and friendly experience for new members during their first 14 days. This is a key role where you’ll help new members get started, use their devices correctly, and feel supported from day one. Your patience, empathy, and strong communication skills will make a big difference in their journey.

Responsibilities:

  • Help new members:
  • Download and set up the app.
  • Connect with their assigned coach or support contact.
  • Receive and correctly use their device.
  • Join a live orientation session.
  • Guide and support members through their first 14 days.
  • Check in regularly to answer questions and keep them engaged.
  • Conduct a Day 14 call to review their progress and results.
  • Track member progress and fix any issues quickly.
  • Work closely with other teams to give members a consistent experience.
  • Share feedback to help improve the onboarding process.

Qualifications: 2+ years experience in customer service, onboarding, or similar roles.

Required Skills:

  • Excellent emotional intelligence - patient, empathetic, and a good listener.
  • Strong communication skills (both written and verbal).
  • Comfortable explaining basic technical steps.
  • Organized and detail-oriented.
  • Ability to work in a US shift (7PM-4AM Ph Time) and manage deadlines efficiently.

Preferred Skills: Experience in wellness, healthcare, or coaching is a plus but not required.

Why Join Us?

Competitive salary & benefits

Dynamic and collaborative work environment

Growth opportunities in a fast-paced organization

Exposure to global operations and stakeholders

Apply now and be a part of our dynamic and growing team!

About the Role: We’re looking for a Customer Onboarding Specialist who can provide a smooth and friendly experience for new members during their first 14 days. This is a key role where you’ll help new members get started, use their devices correctly, and feel supported from day one. Your patience, empathy, and strong communication skills will make a big difference in their journey.

Responsibilities:

  • Help new members:
  • Download and set up the app.
  • Connect with their assigned coach or support contact.
  • Receive and correctly use their device.
  • Join a live orientation session.
  • Guide and support members through their first 14 days.
  • Check in regularly to answer questions and keep them engaged.
  • Conduct a Day 14 call to review their progress and results.
  • Track member progress and fix any issues quickly.
  • Work closely with other teams to give members a consistent experience.
  • Share feedback to help improve the onboarding process.

Qualifications: 2+ years experience in customer service, onboarding, or similar roles.

Required Skills:

  • Excellent emotional intelligence - patient, empathetic, and a good listener.
  • Strong communication skills (both written and verbal).
  • Comfortable explaining basic technical steps.
  • Organized and detail-oriented.
  • Ability to work in a US shift (7PM-4AM Ph Time) and manage deadlines efficiently.

Preferred Skills: Experience in wellness, healthcare, or coaching is a plus but not required.

Why Join Us?

✨ Competitive salary & benefits

✨ Dynamic and collaborative work environment

✨ Growth opportunities in a fast-paced organization

✨ Exposure to global operations and stakeholders

Apply now and be a part of our dynamic and growing team!