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Billing Officer

  • Full Time, onsite
  • Nautilus Network Solutions - Zendesk's APAC Innovation Partner of the Year
  • Philippines, Philippines
Salary undisclosed

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Summary

The Billing Officer is responsible for managing the company's billing system, including invoicing customers, preparing financial reports, and reconciling accounts payable and receivable. The ideal candidate will have strong accounting and administrative skills, as well as experience with billing systems and software.

Responsibilities

  • Manage the company's billing system, including invoicing customers, preparing financial reports, and reconciling accounts payable and receivable
  • Handle delivery orders, quotations, invoices, purchase orders, statements of account, inventory orders, and other arrangements and administration
  • Manage the telephone billing system, including checking on available telephone numbers, creating telephone lines and customer user accounts, making payments to telephone suppliers, preparing call usages, providing call billing reports to customers, and preparing relevant billing information necessary for processing
  • Work with suppliers to deal with payment advice regularly and oversee the consumption of credits time to time, through online portals or manual requests
  • Create monthly Accounts Payable & Receivable reports and other financial-related statements
  • Perform a reconciliation of payable and receivable with acknowledgments every time to ensure the transaction is up to date
  • Cross-Functional Teamwork: Fostering a culture of cross-functional collaboration between departments such as sales, finance, and customer service. This will ensure alignment of goals, efficient information sharing, and a holistic approach to credit management.
  • Strong Communication: Maintaining open and transparent communication with clients regarding their payment obligations, potential risks, and available support options. This will foster trust, encourage collaboration, and prevent misunderstandings.
  • Prepare assessments on customers' payments history and consolidate them to create future payment plans such as suggesting new processes and ideas to enhance the receivable flow.
  • Manage the specific administrative and accounting work of Singapore (primarily), Malaysia, Australia, and other regional offices
  • Follow up on payment-related matters and assist management in planning resolutions where payment has not been concluded. Ensure timely follow-ups on accounts receivable to prevent bad debt due to delayed reminders or action.
  • Attend and assist in company financial planning, especially on budgets and other expenses based on regular board meetings.
  • Assist in administering the Number Porting process of onboarding customers

Summary

The Billing Officer is responsible for managing the company's billing system, including invoicing customers, preparing financial reports, and reconciling accounts payable and receivable. The ideal candidate will have strong accounting and administrative skills, as well as experience with billing systems and software.

Responsibilities

  • Manage the company's billing system, including invoicing customers, preparing financial reports, and reconciling accounts payable and receivable
  • Handle delivery orders, quotations, invoices, purchase orders, statements of account, inventory orders, and other arrangements and administration
  • Manage the telephone billing system, including checking on available telephone numbers, creating telephone lines and customer user accounts, making payments to telephone suppliers, preparing call usages, providing call billing reports to customers, and preparing relevant billing information necessary for processing
  • Work with suppliers to deal with payment advice regularly and oversee the consumption of credits time to time, through online portals or manual requests
  • Create monthly Accounts Payable & Receivable reports and other financial-related statements
  • Perform a reconciliation of payable and receivable with acknowledgments every time to ensure the transaction is up to date
  • Cross-Functional Teamwork: Fostering a culture of cross-functional collaboration between departments such as sales, finance, and customer service. This will ensure alignment of goals, efficient information sharing, and a holistic approach to credit management.
  • Strong Communication: Maintaining open and transparent communication with clients regarding their payment obligations, potential risks, and available support options. This will foster trust, encourage collaboration, and prevent misunderstandings.
  • Prepare assessments on customers' payments history and consolidate them to create future payment plans such as suggesting new processes and ideas to enhance the receivable flow.
  • Manage the specific administrative and accounting work of Singapore (primarily), Malaysia, Australia, and other regional offices
  • Follow up on payment-related matters and assist management in planning resolutions where payment has not been concluded. Ensure timely follow-ups on accounts receivable to prevent bad debt due to delayed reminders or action.
  • Attend and assist in company financial planning, especially on budgets and other expenses based on regular board meetings.
  • Assist in administering the Number Porting process of onboarding customers