Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Success Professional

Salary undisclosed
Checking job availability...
Original
Simplified

About the Role:

We’re looking for a Customer Success Professional who will ensure our members have the best possible experience. Your job is to support members, solve their concerns, and keep them happy and engaged throughout their journey with us.

What You’ll Do:

  • Help members with:
  • Account cancellations or updates.
  • Device returns, replacements, and troubleshooting.
  • Payment-related questions.
  • Make sure members:
  • Can run a breath test correctly without errors.
  • Know when and how to order more pods.
  • Stay engaged in chats with their coach.
  • Have their Apple Watch or Fitbit connected properly to the app.
  • Know how to join Zoom sessions.
  • Follow up with members to resolve any issues quickly and smoothly.
  • Work closely with coaches and other teams to give members a consistent, positive experience.
  • Share member feedback to improve processes and services.

What We’re Looking For:

  • 2+ years experience in customer success or similar roles.
  • Strong problem-solving skills with a positive, solution-oriented mindset.
  • Excellent communication skills—clear, friendly, and professional.
  • High emotional intelligence—patient, empathetic, and understanding.
  • Comfortable helping members with basic tech setups (devices, apps, Zoom, fitness trackers).
  • Organized and detail-oriented.
  • Experience in wellness, healthcare, or tech support is a plus, but not required.
  • Ability to work in a US shift (7PM-4AM Ph Time) and manage deadlines efficiently.

Why Join Us?

Competitive salary & benefits

Dynamic and collaborative work environment

Growth opportunities in a fast-paced organization

Exposure to global operations and stakeholders

Apply now and be a part of our dynamic and growing team!

About the Role:

We’re looking for a Customer Success Professional who will ensure our members have the best possible experience. Your job is to support members, solve their concerns, and keep them happy and engaged throughout their journey with us.

What You’ll Do:

  • Help members with:
  • Account cancellations or updates.
  • Device returns, replacements, and troubleshooting.
  • Payment-related questions.
  • Make sure members:
  • Can run a breath test correctly without errors.
  • Know when and how to order more pods.
  • Stay engaged in chats with their coach.
  • Have their Apple Watch or Fitbit connected properly to the app.
  • Know how to join Zoom sessions.
  • Follow up with members to resolve any issues quickly and smoothly.
  • Work closely with coaches and other teams to give members a consistent, positive experience.
  • Share member feedback to improve processes and services.

What We’re Looking For:

  • 2+ years experience in customer success or similar roles.
  • Strong problem-solving skills with a positive, solution-oriented mindset.
  • Excellent communication skills—clear, friendly, and professional.
  • High emotional intelligence—patient, empathetic, and understanding.
  • Comfortable helping members with basic tech setups (devices, apps, Zoom, fitness trackers).
  • Organized and detail-oriented.
  • Experience in wellness, healthcare, or tech support is a plus, but not required.
  • Ability to work in a US shift (7PM-4AM Ph Time) and manage deadlines efficiently.

Why Join Us?

✨ Competitive salary & benefits

✨ Dynamic and collaborative work environment

✨ Growth opportunities in a fast-paced organization

✨ Exposure to global operations and stakeholders

Apply now and be a part of our dynamic and growing team!