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Job Title: Assistant Account Manager
Company: GoTeam
Work Set-up: WFH (Remote)
Shift: Night Shift, M-F | 11PM-8AM
Salary: Up to 60K
About the job:
Are you ready to take your career to the next level? Join us as an Assistant Account Manager, where you will play a vital role in delivering superior service to our clients!
Key Responsibilities:
Include, but not limited to:
- Renewal Processing Workflow - as assigned by the Account Manager. Order loss runs, update applications, update existing SOVs and spreadsheets, order MVRs.
- Process Binders.
- Process Endorsements.
- Process Audits after review by the Account Manager.
- Invoicing as assigned.
- Claims follow up.
- Coordinate Certificates of Insurance and Evidence of Insurance issuance and certificate and evidence renewals. Create and maintain mail-merge documents
- Draft proposals.
- Processing of un-routed attachments and carrier document retrieval and processing items from O drive.
- Other duties usual to servicing commercial accounts.
- Prompt response to clients and carriers and follow through on commitments in a timely manner is crucial.
- Timely follow-up and closing of activities in Epic.
- Pursue continuing education and licensing.
- Thorough documentation is required with proper E&O procedures strictly followed.
- Special projects as assigned.
Qualifications:
- Understanding of normal business practices.
- Professional demeanor and behavior (required).
- Proven ability to organize and manage time in order to meet deadlines.
- Demonstrated ability to understand and execute oral and written instruction.
- Ability to communicate professionally with clients and develop strong client relationships. (required)
- Working knowledge of Microsoft products (Word, Excel, Outlook). Strong in Word and Excel (Required)
- CSR background.
- Quick to learn.
- Detail oriented.
- VAs with some insurance experience is preferred.
Your Benefits:
- We don’t just give you a laptop, we give you an extra monitor—because two screens are better than one.
- You’ll get HMO coverage from day one—not just for you, but also for a dependent (yup, private room benefits included).
- Ever needed legal or financial advice? Well, now you and your family can access it—on us.
- Salary finance platform for personal loans, because we’re here to help you, even with the tough stuff.
- P1,000,000 life insurance coverage—because we’ve got your back.
- Leave credits above industry standards, including additional client-specific leave entitlements.
- The little things? We’ve got you covered: welcome gift, monthly lunch with CEO updates, talent nights, gratitude celebrations, and more.
- And yes, how does a trip for two to Bali sound? Referral bonuses can take you there.
Your Family’s Benefits:
- Mental health support for your family, 24/7, because we care about them too.
- Preventive care like health education, diet counseling, and wellness sessions—available for four family members.
- Free telemedicine for your family, because we know life doesn’t wait for appointments.
- Personal invites to family events, with prizes up for grabs—because life is about more than just work.
About Us
Company Name: GOTEAM
Achievements:
- Consistently raising the bar in employee engagement with an 85% score—outperforming global and US averages significantly.
- Certified as a Great Place to Work for four years running—demonstrating our commitment to excellence.
- Over 1,000 employees strong, with ambitious plans for growth.
Culture:
- Innovation isn’t just part of the job—it’s the job. We celebrate diversity and create an environment for personal and professional growth.
Mission:
- Our mission is bold and simple: provide 100,000 people with free AI certification through the Vjal Institute, fueling the future of innovation.
Location: Headquartered in the Philippines, with ambitious plans to expand globally by 2025.
Job Title: Assistant Account Manager
Company: GoTeam
Work Set-up: WFH (Remote)
Shift: Night Shift, M-F | 11PM-8AM
Salary: Up to 60K
About the job:
Are you ready to take your career to the next level? Join us as an Assistant Account Manager, where you will play a vital role in delivering superior service to our clients!
Key Responsibilities:
Include, but not limited to:
- Renewal Processing Workflow - as assigned by the Account Manager. Order loss runs, update applications, update existing SOVs and spreadsheets, order MVRs.
- Process Binders.
- Process Endorsements.
- Process Audits after review by the Account Manager.
- Invoicing as assigned.
- Claims follow up.
- Coordinate Certificates of Insurance and Evidence of Insurance issuance and certificate and evidence renewals. Create and maintain mail-merge documents
- Draft proposals.
- Processing of un-routed attachments and carrier document retrieval and processing items from O drive.
- Other duties usual to servicing commercial accounts.
- Prompt response to clients and carriers and follow through on commitments in a timely manner is crucial.
- Timely follow-up and closing of activities in Epic.
- Pursue continuing education and licensing.
- Thorough documentation is required with proper E&O procedures strictly followed.
- Special projects as assigned.
Qualifications:
- Understanding of normal business practices.
- Professional demeanor and behavior (required).
- Proven ability to organize and manage time in order to meet deadlines.
- Demonstrated ability to understand and execute oral and written instruction.
- Ability to communicate professionally with clients and develop strong client relationships. (required)
- Working knowledge of Microsoft products (Word, Excel, Outlook). Strong in Word and Excel (Required)
- CSR background.
- Quick to learn.
- Detail oriented.
- VAs with some insurance experience is preferred.
Your Benefits:
- We don’t just give you a laptop, we give you an extra monitor—because two screens are better than one.
- You’ll get HMO coverage from day one—not just for you, but also for a dependent (yup, private room benefits included).
- Ever needed legal or financial advice? Well, now you and your family can access it—on us.
- Salary finance platform for personal loans, because we’re here to help you, even with the tough stuff.
- P1,000,000 life insurance coverage—because we’ve got your back.
- Leave credits above industry standards, including additional client-specific leave entitlements.
- The little things? We’ve got you covered: welcome gift, monthly lunch with CEO updates, talent nights, gratitude celebrations, and more.
- And yes, how does a trip for two to Bali sound? Referral bonuses can take you there.
Your Family’s Benefits:
- Mental health support for your family, 24/7, because we care about them too.
- Preventive care like health education, diet counseling, and wellness sessions—available for four family members.
- Free telemedicine for your family, because we know life doesn’t wait for appointments.
- Personal invites to family events, with prizes up for grabs—because life is about more than just work.
About Us
Company Name: GOTEAM
Achievements:
- Consistently raising the bar in employee engagement with an 85% score—outperforming global and US averages significantly.
- Certified as a Great Place to Work for four years running—demonstrating our commitment to excellence.
- Over 1,000 employees strong, with ambitious plans for growth.
Culture:
- Innovation isn’t just part of the job—it’s the job. We celebrate diversity and create an environment for personal and professional growth.
Mission:
- Our mission is bold and simple: provide 100,000 people with free AI certification through the Vjal Institute, fueling the future of innovation.
Location: Headquartered in the Philippines, with ambitious plans to expand globally by 2025.