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We are seeking a talented individual to join our Mercer Marsh Benefits team at Mercer Marsh Benefits. This role will be based in the Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.
The Facility Commercial Leader will play a crucial role in managing client communications, mentoring team members, and developing innovative brokerage solutions to meet client needs.
We will count on you to:
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_297762
The Facility Commercial Leader will play a crucial role in managing client communications, mentoring team members, and developing innovative brokerage solutions to meet client needs.
We will count on you to:
- Work with the MMB Placement Leader to develop and execute the facility strategy, which involves engagement with Segment Leadership and Specialty Leadership Teams.
- Collaborate closely with MMB Regional Facility Leader to leverage best of facility solutions and follow global practices.
- Provide critical insights and information to carrier partners to ensure our facility strategy is understood and MMB is receiving the necessary support to succeed.
- Evaluate efficiency of all country solutions and implement actions to lapse, consolidate or expand existing facility solutions
- Manage frameworks and systems for capturing transaction level placement information for facility solutions to partner with carriers to optimize operational efficiencies.
- Develop and partner on potential facility initiatives with our P&C commercial and corporate teams to maximize facility penetration.
- Drives sales initiatives to maximize revenue from facility services and offerings
- Collaborate with Sales and Marketing teams to promote facility services and enhance market presence.
- Manage relationships with insurers and HMO providers ensuring service quality
- Ensure high levels of customer satisfaction by addressing concerns and feedback promptly.
- Proven experience in a commercial leadership role within the insurance or brokerage industry.
- Excellent communication, presentation and interpersonal skills
- Strong placement operation experience, analytical, critical thinking and problem-solving skills
- Previous experience in placement, ideally across product, operations and carrier management
- Client Value – Ensures efficient processes and quality deliverables and outcomes clients, identifies/articulates issues, addresses and solves these issues and drives win win solutions for clients, carriers and MMB
- Innovation – Clearly demonstrates strong knowledge and experience to implement new ideas that improves team effectiveness
- Business Results – Manages carriers, clients and stakeholder expectations with a focus on delivering value without compromising quality
- Team Ethos – Coaches others to present data, analytics, facts and ideas in an effective manner. Recognizes excellent performance and provides constructive feedback in a respectful action orientated manner
- Values – Acts as a role model for MMB colleagues, carriers and clients promoting respect and positive engagement with all
- We help you be your best through colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_297762
We are seeking a talented individual to join our Mercer Marsh Benefits team at Mercer Marsh Benefits. This role will be based in the Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.
The Facility Commercial Leader will play a crucial role in managing client communications, mentoring team members, and developing innovative brokerage solutions to meet client needs.
We will count on you to:
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_297762
The Facility Commercial Leader will play a crucial role in managing client communications, mentoring team members, and developing innovative brokerage solutions to meet client needs.
We will count on you to:
- Work with the MMB Placement Leader to develop and execute the facility strategy, which involves engagement with Segment Leadership and Specialty Leadership Teams.
- Collaborate closely with MMB Regional Facility Leader to leverage best of facility solutions and follow global practices.
- Provide critical insights and information to carrier partners to ensure our facility strategy is understood and MMB is receiving the necessary support to succeed.
- Evaluate efficiency of all country solutions and implement actions to lapse, consolidate or expand existing facility solutions
- Manage frameworks and systems for capturing transaction level placement information for facility solutions to partner with carriers to optimize operational efficiencies.
- Develop and partner on potential facility initiatives with our P&C commercial and corporate teams to maximize facility penetration.
- Drives sales initiatives to maximize revenue from facility services and offerings
- Collaborate with Sales and Marketing teams to promote facility services and enhance market presence.
- Manage relationships with insurers and HMO providers ensuring service quality
- Ensure high levels of customer satisfaction by addressing concerns and feedback promptly.
- Proven experience in a commercial leadership role within the insurance or brokerage industry.
- Excellent communication, presentation and interpersonal skills
- Strong placement operation experience, analytical, critical thinking and problem-solving skills
- Previous experience in placement, ideally across product, operations and carrier management
- Client Value – Ensures efficient processes and quality deliverables and outcomes clients, identifies/articulates issues, addresses and solves these issues and drives win win solutions for clients, carriers and MMB
- Innovation – Clearly demonstrates strong knowledge and experience to implement new ideas that improves team effectiveness
- Business Results – Manages carriers, clients and stakeholder expectations with a focus on delivering value without compromising quality
- Team Ethos – Coaches others to present data, analytics, facts and ideas in an effective manner. Recognizes excellent performance and provides constructive feedback in a respectful action orientated manner
- Values – Acts as a role model for MMB colleagues, carriers and clients promoting respect and positive engagement with all
- We help you be your best through colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_297762