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Inside Sales Coordinator

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Job Title: Inside Sales Coordinator

Company: GoTeam

Work Set-up: WFH (Remote)

Shift: Night Shift | 11PM - 8AM PH Time

Salary: Up to 50K

About the Job:

We are looking for a proactive and detail-oriented Inside Sales Representative to join our dynamic team. This role requires a strong focus on customer service and high English literacy, along with a knack for design skills related to weights and measurements. The ideal candidate will excel at following up with clients and leveraging strong computer literacy to ensure a seamless sales process from prospecting to deal closure.

Key Responsibilities:

Customer Engagement and Service:

  • Provide exceptional customer service by addressing client inquiries, resolving concerns, and ensuring a positive customer experience.
  • Communicate professionally and effectively with clients through emails, and digital platforms.

Sales Process Management:

  • Manage the entire sales cycle, from lead generation to deal closure, ensuring timely and effective follow-ups with prospective and existing clients.
  • Present and promote products or services with a clear understanding of client needs.
  • Teams call or phone call appointment setting on Outlook.

Design and Technical Skills:

  • Utilize design skills related to weights and measurements to create customized client proposals and solutions.
  • Ensure accuracy and attention to detail in product specifications and customer requirements.
  • Collecting specifications (performance requirements, product dimensions, application type)

Lead Coordination and Prospecting:

  • Full responsibility for incoming leads.
  • Identify and qualify potential leads through research, outreach, and networking.
  • Develop and maintain a strong pipeline of opportunities.

Collaboration and Reporting:

  • Work closely with cross-functional teams, including marketing, customer support, and product development, to ensure client satisfaction.
  • Maintain accurate records of sales activities, client interactions, and performance metrics using CRM and other sales tools.

Continuous Learning and Development

  • Stay updated on industry trends, product knowledge, and market conditions.
  • Participate in training sessions to enhance skills and stay competitive.

Qualifications:

  • Proven experience in sales, customer service, or a related field, with a focus on selling tangible products or items that require detailed specifications.
  • Experience in custom goods manufacturing is a plus.
  • Strong customer service skills with a passion for delivering a positive client experience.
  • High English literacy, with excellent verbal and written communication skills.
  • Design skills, particularly in weights and measurements, with attention to detail.
  • Excellent follow-up skills to maintain and nurture client relationships.
  • Strong computer literacy, including proficiency in CRM software, Microsoft Office Suite, and other sales tools.
  • Highly organized and detail-oriented, with the ability to prioritize tasks effectively.
  • Self-motivated and results-driven, with a proactive approach to problem-solving.
  • Bachelor's degree in Business, Sales, or a related field is preferred but not required.

Your Benefits:

  • We don’t just give you a laptop, we give you an extra monitor—because two screens are better than one.
  • You’ll get HMO coverage from day one—not just for you, but also for a dependent (yup, private room benefits included).
  • Ever needed legal or financial advice? Well, now you and your family can access it—on us.
  • Salary finance platform for personal loans, because we’re here to help you, even with the tough stuff.
  • P1,000,000 life insurance coverage—because we’ve got your back.
  • Leave credits above industry standards, including additional client-specific leave entitlements.
  • The little things? We’ve got you covered: welcome gift, monthly lunch with CEO updates, talent nights, gratitude celebrations, and more.
  • And yes, how does a trip for two to Bali sound? Referral bonuses can take you there.

Your Family’s Benefits:

  • Mental health support for your family, 24/7, because we care about them too.
  • Preventive care like health education, diet counseling, and wellness sessions—available for four family members.
  • Free telemedicine for your family, because we know life doesn’t wait for appointments.
  • Personal invites to family events, with prizes up for grabs—because life is about more than just work.

About Us

Company Name: GOTEAM

Achievements:

  • Consistently raising the bar in employee engagement with an 85% score—outperforming global and US averages significantly.
  • Certified as a Great Place to Work for four years running—demonstrating our commitment to excellence.
  • Over 1,000 employees strong, with ambitious plans for growth.

Culture:

  • Innovation isn’t just part of the job—it’s the job. We celebrate diversity and create an environment for personal and professional growth.

Mission:

  • Our mission is bold and simple: provide 100,000 people with free AI certification through the Vjal Institute, fueling the future of innovation.

Location: Headquartered in the Philippines, with ambitious plans to expand globally by 2025.

Job Title: Inside Sales Coordinator

Company: GoTeam

Work Set-up: WFH (Remote)

Shift: Night Shift | 11PM - 8AM PH Time

Salary: Up to 50K

About the Job:

We are looking for a proactive and detail-oriented Inside Sales Representative to join our dynamic team. This role requires a strong focus on customer service and high English literacy, along with a knack for design skills related to weights and measurements. The ideal candidate will excel at following up with clients and leveraging strong computer literacy to ensure a seamless sales process from prospecting to deal closure.

Key Responsibilities:

Customer Engagement and Service:

  • Provide exceptional customer service by addressing client inquiries, resolving concerns, and ensuring a positive customer experience.
  • Communicate professionally and effectively with clients through emails, and digital platforms.

Sales Process Management:

  • Manage the entire sales cycle, from lead generation to deal closure, ensuring timely and effective follow-ups with prospective and existing clients.
  • Present and promote products or services with a clear understanding of client needs.
  • Teams call or phone call appointment setting on Outlook.

Design and Technical Skills:

  • Utilize design skills related to weights and measurements to create customized client proposals and solutions.
  • Ensure accuracy and attention to detail in product specifications and customer requirements.
  • Collecting specifications (performance requirements, product dimensions, application type)

Lead Coordination and Prospecting:

  • Full responsibility for incoming leads.
  • Identify and qualify potential leads through research, outreach, and networking.
  • Develop and maintain a strong pipeline of opportunities.

Collaboration and Reporting:

  • Work closely with cross-functional teams, including marketing, customer support, and product development, to ensure client satisfaction.
  • Maintain accurate records of sales activities, client interactions, and performance metrics using CRM and other sales tools.

Continuous Learning and Development

  • Stay updated on industry trends, product knowledge, and market conditions.
  • Participate in training sessions to enhance skills and stay competitive.

Qualifications:

  • Proven experience in sales, customer service, or a related field, with a focus on selling tangible products or items that require detailed specifications.
  • Experience in custom goods manufacturing is a plus.
  • Strong customer service skills with a passion for delivering a positive client experience.
  • High English literacy, with excellent verbal and written communication skills.
  • Design skills, particularly in weights and measurements, with attention to detail.
  • Excellent follow-up skills to maintain and nurture client relationships.
  • Strong computer literacy, including proficiency in CRM software, Microsoft Office Suite, and other sales tools.
  • Highly organized and detail-oriented, with the ability to prioritize tasks effectively.
  • Self-motivated and results-driven, with a proactive approach to problem-solving.
  • Bachelor's degree in Business, Sales, or a related field is preferred but not required.

Your Benefits:

  • We don’t just give you a laptop, we give you an extra monitor—because two screens are better than one.
  • You’ll get HMO coverage from day one—not just for you, but also for a dependent (yup, private room benefits included).
  • Ever needed legal or financial advice? Well, now you and your family can access it—on us.
  • Salary finance platform for personal loans, because we’re here to help you, even with the tough stuff.
  • P1,000,000 life insurance coverage—because we’ve got your back.
  • Leave credits above industry standards, including additional client-specific leave entitlements.
  • The little things? We’ve got you covered: welcome gift, monthly lunch with CEO updates, talent nights, gratitude celebrations, and more.
  • And yes, how does a trip for two to Bali sound? Referral bonuses can take you there.

Your Family’s Benefits:

  • Mental health support for your family, 24/7, because we care about them too.
  • Preventive care like health education, diet counseling, and wellness sessions—available for four family members.
  • Free telemedicine for your family, because we know life doesn’t wait for appointments.
  • Personal invites to family events, with prizes up for grabs—because life is about more than just work.

About Us

Company Name: GOTEAM

Achievements:

  • Consistently raising the bar in employee engagement with an 85% score—outperforming global and US averages significantly.
  • Certified as a Great Place to Work for four years running—demonstrating our commitment to excellence.
  • Over 1,000 employees strong, with ambitious plans for growth.

Culture:

  • Innovation isn’t just part of the job—it’s the job. We celebrate diversity and create an environment for personal and professional growth.

Mission:

  • Our mission is bold and simple: provide 100,000 people with free AI certification through the Vjal Institute, fueling the future of innovation.

Location: Headquartered in the Philippines, with ambitious plans to expand globally by 2025.