Account Manager

Human verification: To prove you are human please follow our company page before applying.

About Us:

At Kubegrade, we are revolutionizing the way businesses build and manage their cloud-native infrastructures. Our mission is to empower organizations with cutting-edge Kubernetes solutions that simplify complexity and accelerate innovation. As a team of passionate engineers and cloud enthusiasts, we are dedicated to crafting tools and platforms that enable scalability, security, and efficiency in the modern cloud ecosystem. Join us as we pave the way for a smarter, more resilient cloud-native future.

Position Summary:

We are seeking a dynamic and customer-focused Account Manager to join our growing team. The ideal candidate will be responsible for managing and expanding relationships with our existing clients, ensuring their continued satisfaction with our Kubernetes management solutions. This role offers an exciting opportunity to work with cutting-edge technology while driving business growth through client retention and expansion.

Key Responsibilities:

• Serve as the primary point of contact for a portfolio of key accounts, building and maintaining strong, long-lasting client relationships.
• Develop a deep understanding of client needs and business objectives to provide tailored solutions and maximize the value of our products.
• Proactively identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Collaborate with the sales, product, and support teams to ensure client satisfaction and resolve any issues promptly.
• Conduct regular account reviews and business planning sessions with clients to align our solutions with their evolving needs.
• Monitor and report on account metrics, including customer satisfaction, retention rates, and revenue growth.
• Stay informed about industry trends, competitive offerings, and product updates to provide strategic advice to clients.
• Develop and implement account-specific strategies to meet and exceed retention and growth targets.
• Gather and communicate client feedback to internal teams to drive product improvements and innovation.
  
  
  

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• 1-2 years of experience in account management, preferably in the B2B technology or SaaS industry.
• Strong understanding of cloud computing, Kubernetes, or related technologies.
• Excellent communication and interpersonal skills with the ability to build relationships at all levels of an organization.
• Proven track record of meeting or exceeding account retention and growth targets.
• Experience with CRM systems and account management tools.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Ability to manage multiple accounts and priorities effectively.
  
  
  

Preferred Skills:

• Experience in the cloud-native or container orchestration space.
• Knowledge of enterprise IT infrastructure and DevOps practices.
• Familiarity with technical concepts related to Kubernetes and cloud platforms.
• Experience with account planning and strategic business development.
• Understanding of software licensing models and contract negotiations.
  
  
  

Why Join Us:

• Opportunity to work with cutting-edge cloud-native technologies and contribute to the future of Kubernetes management.
• Competitive salary and benefits package, including performance-based incentives.
• Professional growth and learning opportunities in a rapidly evolving tech landscape.
• Flexible work environment with a passionate and innovative team.
• Chance to make a significant impact in a small but growing company.
  
  
  

At Kubegrade, we believe technology is for all. We are committed to hiring and working with highly skilled individuals regardless of their background. We encourage all interested candidates to apply, even if you believe you may not meet 100% of the requirements.

Human verification: To prove you are human please follow our company page before applying.

About Us:

At Kubegrade, we are revolutionizing the way businesses build and manage their cloud-native infrastructures. Our mission is to empower organizations with cutting-edge Kubernetes solutions that simplify complexity and accelerate innovation. As a team of passionate engineers and cloud enthusiasts, we are dedicated to crafting tools and platforms that enable scalability, security, and efficiency in the modern cloud ecosystem. Join us as we pave the way for a smarter, more resilient cloud-native future.

Position Summary:

We are seeking a dynamic and customer-focused Account Manager to join our growing team. The ideal candidate will be responsible for managing and expanding relationships with our existing clients, ensuring their continued satisfaction with our Kubernetes management solutions. This role offers an exciting opportunity to work with cutting-edge technology while driving business growth through client retention and expansion.

Key Responsibilities:

• Serve as the primary point of contact for a portfolio of key accounts, building and maintaining strong, long-lasting client relationships.
• Develop a deep understanding of client needs and business objectives to provide tailored solutions and maximize the value of our products.
• Proactively identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Collaborate with the sales, product, and support teams to ensure client satisfaction and resolve any issues promptly.
• Conduct regular account reviews and business planning sessions with clients to align our solutions with their evolving needs.
• Monitor and report on account metrics, including customer satisfaction, retention rates, and revenue growth.
• Stay informed about industry trends, competitive offerings, and product updates to provide strategic advice to clients.
• Develop and implement account-specific strategies to meet and exceed retention and growth targets.
• Gather and communicate client feedback to internal teams to drive product improvements and innovation.
  
  
  

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• 1-2 years of experience in account management, preferably in the B2B technology or SaaS industry.
• Strong understanding of cloud computing, Kubernetes, or related technologies.
• Excellent communication and interpersonal skills with the ability to build relationships at all levels of an organization.
• Proven track record of meeting or exceeding account retention and growth targets.
• Experience with CRM systems and account management tools.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Ability to manage multiple accounts and priorities effectively.
  
  
  

Preferred Skills:

• Experience in the cloud-native or container orchestration space.
• Knowledge of enterprise IT infrastructure and DevOps practices.
• Familiarity with technical concepts related to Kubernetes and cloud platforms.
• Experience with account planning and strategic business development.
• Understanding of software licensing models and contract negotiations.
  
  
  

Why Join Us:

• Opportunity to work with cutting-edge cloud-native technologies and contribute to the future of Kubernetes management.
• Competitive salary and benefits package, including performance-based incentives.
• Professional growth and learning opportunities in a rapidly evolving tech landscape.
• Flexible work environment with a passionate and innovative team.
• Chance to make a significant impact in a small but growing company.
  
  
  

At Kubegrade, we believe technology is for all. We are committed to hiring and working with highly skilled individuals regardless of their background. We encourage all interested candidates to apply, even if you believe you may not meet 100% of the requirements.