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Technical Support Representative | Work from Home

Salary undisclosed

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Job Description:

  • Required to troubleshoot POS devices
  • Will support drive through machineries like speakers, microphones, headset etc.
  • B2C and B2B Inbound and outbound transaction via Phone (85%) and E-mail (15%)

Requirements:

  • Has 2 years of solid experienced in BPO as Technical Support
  • With CRM Tools experience
  • Remote Desktop Tools experience
  • Advance hardware troubleshooting experience (Desktop troubleshooting/Computer troubleshooting)
  • Knowledgeable with Hardware and Software Troubleshooting
  • Can start ASAP (March 31)

Work Setup:

  • Remote Setup (Must be able to work onsite for training and nesting for 3-4 weeks.)
  • Nightshift schedule

Salary Package:

31k salary plus 18% Night differential pay (34k-35k package)

Hiring Process:

  • The recruitment process will be conducted virtually, including screening through to the final interview.
  • Once you apply for the role, please expect a phone call.
  • Please note that hiring processes are typically conducted in the evening.

This position is open to all candidate's residing in Philippines and amenable to work onsite for training and nesting

Job Description:

  • Required to troubleshoot POS devices
  • Will support drive through machineries like speakers, microphones, headset etc.
  • B2C and B2B Inbound and outbound transaction via Phone (85%) and E-mail (15%)

Requirements:

  • Has 2 years of solid experienced in BPO as Technical Support
  • With CRM Tools experience
  • Remote Desktop Tools experience
  • Advance hardware troubleshooting experience (Desktop troubleshooting/Computer troubleshooting)
  • Knowledgeable with Hardware and Software Troubleshooting
  • Can start ASAP (March 31)

Work Setup:

  • Remote Setup (Must be able to work onsite for training and nesting for 3-4 weeks.)
  • Nightshift schedule

Salary Package:

31k salary plus 18% Night differential pay (34k-35k package)

Hiring Process:

  • The recruitment process will be conducted virtually, including screening through to the final interview.
  • Once you apply for the role, please expect a phone call.
  • Please note that hiring processes are typically conducted in the evening.

This position is open to all candidate's residing in Philippines and amenable to work onsite for training and nesting