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Technician

Salary undisclosed

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REQ12028 Technician (Open Date: 28/10/2024)

Position Summary

The Technician shall be responsible for helping to achieve on-going guest satisfaction and team goals through the maintenance/operations and upkeep of all assigned facilities within the property, consistency of power and water supplies, proper and continuous working condition of all facilities of the property.

Primary Responsibilities

  • Provides service to both guests and our internal customers
  • Provides accurate and correct information to guests about hotel and casino policies, services and amenities
  • Responds to requests from guests for assistance and information about the local areas (e.g., directions, places to eat, etc.)
  • Ensures the proper maintenance of all equipment and facilities within the company by diligently following the preventive maintenance program of the property
  • Ensures he fully understands and follows the instructions of designated staff in operating and controlling plant and equipment
  • Performs assigned monitoring and repair works on time to ensure guest satisfaction and convenience
  • Responds appropriately to guest requests
  • Communicate guest requests to immediate superior or to assigned position responsible immediately
  • Performs routine inspection and works with preventive maintenance team while waiting for guests’ requests
  • Shows flexibility in terms of one’s schedule to ensure the smooth and efficient operation of the hotel as directed by the manager or immediate supervisor
  • Abides to company policy on grooming standards
  • Be a team player; help out fellow employees when possible
  • Performs other reasonable duties assigned by his superior from time to time.

Qualifications

Experience

  • Preferably 1-2 years of work experience from a 5-star hotel or large commercial building/shopping center in a similar capacity.
  • Working knowledge on hotel maintenance operations is an advantage.

Education

  • Vocational-related course or Degree is preferable but not a requirement.

Skills / Competencies

  • Average to good English communication skills.

Other Attributes

  • Good customer service orientation
  • Team Player
REQ12028 Technician (Open Date: 28/10/2024)

Position Summary

The Technician shall be responsible for helping to achieve on-going guest satisfaction and team goals through the maintenance/operations and upkeep of all assigned facilities within the property, consistency of power and water supplies, proper and continuous working condition of all facilities of the property.

Primary Responsibilities

  • Provides service to both guests and our internal customers
  • Provides accurate and correct information to guests about hotel and casino policies, services and amenities
  • Responds to requests from guests for assistance and information about the local areas (e.g., directions, places to eat, etc.)
  • Ensures the proper maintenance of all equipment and facilities within the company by diligently following the preventive maintenance program of the property
  • Ensures he fully understands and follows the instructions of designated staff in operating and controlling plant and equipment
  • Performs assigned monitoring and repair works on time to ensure guest satisfaction and convenience
  • Responds appropriately to guest requests
  • Communicate guest requests to immediate superior or to assigned position responsible immediately
  • Performs routine inspection and works with preventive maintenance team while waiting for guests’ requests
  • Shows flexibility in terms of one’s schedule to ensure the smooth and efficient operation of the hotel as directed by the manager or immediate supervisor
  • Abides to company policy on grooming standards
  • Be a team player; help out fellow employees when possible
  • Performs other reasonable duties assigned by his superior from time to time.

Qualifications

Experience

  • Preferably 1-2 years of work experience from a 5-star hotel or large commercial building/shopping center in a similar capacity.
  • Working knowledge on hotel maintenance operations is an advantage.

Education

  • Vocational-related course or Degree is preferable but not a requirement.

Skills / Competencies

  • Average to good English communication skills.

Other Attributes

  • Good customer service orientation
  • Team Player