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Generalist, Human Resources

Salary undisclosed

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Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need

For 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence by 2030, we are seeking a Generalist, Human Resources to provide support the design and implentation of programs and processes of People Support.

This position is based in Manila, Philippines and reports to the Head, Human Resources.

Responsibilities

Talent Management

  • Coordinate all stages of hiring process, including posting job openings, reviewing, and screening applications, concluding interviews, and onboarding of successful new employees;
  • Prepares contracts, onboarding documents, pre-employment requirements, and offboarding of outgoing staff members;
  • Conducts onboarding first day orientation and endorses new staff to assigned department;
  • Accurate encoding of Employees’ record to employee and human resources trackers, handled with high confidentiality;
  • Ensures compliance with employment and data protection related legal requirements;
  • Provides/participate in job-shadowing with another HR colleague as assigned by the Head;
  • Participates in succession planning, employee costing, and HR budget planning;
  • Serves as subject matter expert on interns, fellows, consultants, and contractors;
  • Keeps policies and procedures relating to employment and other human resources issues up to date;
  • Participates in IJM’s community of spiritual formation;
  • Supports interns, fellows, and international staff concerning issues on housing, utilities, facilitating visa applications, tax compliance, immigration requirements, etc.; and
  • Provides high quality administrative support to international staff, international interns and fellows which includes maintaining information packets/documents for staff and leaders.

HR Administration

  • Guides employees on their HRIS experience (Workday); become the specialist for HRIS and provide support to users to optimize the utilization of the system;
  • Update and optimize Workday modules to become the primary HR data source and basis for HR decisions;
  • Monitors HR team email inbox and provides replies and solutions according to agreed SLAs. This includes maintaining and continuously reviewing HR processes and information materials for resolving enquiries via email, and in person;
  • Ensures accurate and up-to-date employee records (201 files) are archived (contracts, notices of promotions/salary adjustments, etc.);
  • Time and absence management – maintains and updates employee records on time reporting and absences;
  • Provides clerical support to the HR team (e.g., ID printing etc.);
  • Replies to audit inquiries/requirements in collaboration with Finance and program teams;
  • Proposes streamlining of HR policies and procedures; and
  • Support the HR team in developing, updating, and ensuring the HR policies and procedures meets the minimum requirements of DOLE and align with IJM’s regional and global standards.

Staff Care and Spiritual Growth

  • Plans and oversees the office daily and quarterly prayer retreats; and
  • Supports staff care program implementation.

Learning & Development

  • Supports people managers and HR Head in learning needs analysis, including identification of individual development plans;
  • Conducts regular employee pulse checks and recommendations around learning and development; and
  • Supports the management in improving employee engagement levels.

Compensation & Benefits

  • Validates monthly income taxes withheld, remittances and loan repayments;
  • Liaises with external benefits providers and vendors, which may include health, disability, mental, and life insurance plan providers (Intellicare, CompSych, SSS, WISP, EC, Philhealth, Pag-Ibig Fund, life insurance, etc.);
  • Supports compliance with government statutories employee & employer process flow, availment and remittance and compliance requirements such as Social Security System (SSS), Human Development Mutual Fund (HDMF/Pag-ibig), Bureau of Internal Revenue (BIR), PhilHealth and Department of Labor Employment (DOLE);
  • Attends to employee’s concerns and availment of government mandated benefits such as sickness, maternity, loan benefits;
  • Prepares monthly employer data for remittance reports in SSS – Payment Reference Number (PRNs) for Premium Contribution and Salary Loan, Pagibig -Contribution and Salary Loan (excel file), Philhealth EPRS -SPA generation of monthly reports and upload of online payment process;
  • Enrollment of New Hires to statutory record database of employer in SSS Online account, Pag-ibig record merging, Philhealth record forms (PMRF);
  • Endorse newly regularized employees for company-initiated benefits allocation such as Health Maintenance Organizational (HMO) Card enrollment, salary packages entitled to successfully regularized employees; and
  • Serves as a reliever to payroll administrator.

Qualifications

  • Required bachelor’s degree in human resources management, public administration, or any related discipline;
  • Certification in Industrial Relations and Human Resources Management;
  • Data protection certification is a plus;
  • At least 3 to 5 years of experience in HR Management;
  • Proven working experience using any HRIS, including ATS (e.g., Workday, Oracle, Sprout, JeonSoft, iAdmin etc.);
  • Committed to maintaining a safe, healthy, and productive work environment;
  • Working knowledge of Philippines labor law, statutory systems, DOLE advisories, regulations, and requirements;
  • Knowledge of HR best practices and membership to any reputable HR associations;
  • Working knowledge on MS Office effectively;
  • Excellent Communications Skills; both written and verbal communication;
  • Proven commitment to continuous learning and development; and
  • Proven commitment to maintaining strict confidentiality when dealing with sensitive information.

Critical Qualities

  • Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;
  • Self-starter with strong initiative;
  • Disciplined with priorities;
  • Strong interpersonal skills and self-awareness;
  • Exceptional verbal and written communication;
  • Flexible, collaborative and eager to support others;
  • Effective team player who fosters collaborative environment; and
  • Adept at creative problem solving.

Application Process

Please submit your updated Resume/CV, Cover Letter, and Statement of Faith in one PDF document to [email protected] on or before 14 February 2025.

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.
Who We Are

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our team of over 1,200 professionals are at work worldwide in over 30 offices. Together we are on a mission to rescue millions, protect half a billion, and make justice unstoppable.

We are a global community that cares for one another. We believe that the way we work is as important as the results we achieve. We provide professional excellence with joy and celebration to all those we serve.

The Need

For 25 years, IJM has pioneered the work to protect vulnerable people from violence. 9 out of 9 times in the last decade, IJM’s Justice System Strengthening Projects have reduced slavery and violence between 50 and 85% for very large populations of people in poverty. As we grow to expand our impact to protect 500 million people from violence by 2030, we are seeking a Generalist, Human Resources to provide support the design and implentation of programs and processes of People Support.

This position is based in Manila, Philippines and reports to the Head, Human Resources.

Responsibilities

Talent Management

  • Coordinate all stages of hiring process, including posting job openings, reviewing, and screening applications, concluding interviews, and onboarding of successful new employees;
  • Prepares contracts, onboarding documents, pre-employment requirements, and offboarding of outgoing staff members;
  • Conducts onboarding first day orientation and endorses new staff to assigned department;
  • Accurate encoding of Employees’ record to employee and human resources trackers, handled with high confidentiality;
  • Ensures compliance with employment and data protection related legal requirements;
  • Provides/participate in job-shadowing with another HR colleague as assigned by the Head;
  • Participates in succession planning, employee costing, and HR budget planning;
  • Serves as subject matter expert on interns, fellows, consultants, and contractors;
  • Keeps policies and procedures relating to employment and other human resources issues up to date;
  • Participates in IJM’s community of spiritual formation;
  • Supports interns, fellows, and international staff concerning issues on housing, utilities, facilitating visa applications, tax compliance, immigration requirements, etc.; and
  • Provides high quality administrative support to international staff, international interns and fellows which includes maintaining information packets/documents for staff and leaders.

HR Administration

  • Guides employees on their HRIS experience (Workday); become the specialist for HRIS and provide support to users to optimize the utilization of the system;
  • Update and optimize Workday modules to become the primary HR data source and basis for HR decisions;
  • Monitors HR team email inbox and provides replies and solutions according to agreed SLAs. This includes maintaining and continuously reviewing HR processes and information materials for resolving enquiries via email, and in person;
  • Ensures accurate and up-to-date employee records (201 files) are archived (contracts, notices of promotions/salary adjustments, etc.);
  • Time and absence management – maintains and updates employee records on time reporting and absences;
  • Provides clerical support to the HR team (e.g., ID printing etc.);
  • Replies to audit inquiries/requirements in collaboration with Finance and program teams;
  • Proposes streamlining of HR policies and procedures; and
  • Support the HR team in developing, updating, and ensuring the HR policies and procedures meets the minimum requirements of DOLE and align with IJM’s regional and global standards.

Staff Care and Spiritual Growth

  • Plans and oversees the office daily and quarterly prayer retreats; and
  • Supports staff care program implementation.

Learning & Development

  • Supports people managers and HR Head in learning needs analysis, including identification of individual development plans;
  • Conducts regular employee pulse checks and recommendations around learning and development; and
  • Supports the management in improving employee engagement levels.

Compensation & Benefits

  • Validates monthly income taxes withheld, remittances and loan repayments;
  • Liaises with external benefits providers and vendors, which may include health, disability, mental, and life insurance plan providers (Intellicare, CompSych, SSS, WISP, EC, Philhealth, Pag-Ibig Fund, life insurance, etc.);
  • Supports compliance with government statutories employee & employer process flow, availment and remittance and compliance requirements such as Social Security System (SSS), Human Development Mutual Fund (HDMF/Pag-ibig), Bureau of Internal Revenue (BIR), PhilHealth and Department of Labor Employment (DOLE);
  • Attends to employee’s concerns and availment of government mandated benefits such as sickness, maternity, loan benefits;
  • Prepares monthly employer data for remittance reports in SSS – Payment Reference Number (PRNs) for Premium Contribution and Salary Loan, Pagibig -Contribution and Salary Loan (excel file), Philhealth EPRS -SPA generation of monthly reports and upload of online payment process;
  • Enrollment of New Hires to statutory record database of employer in SSS Online account, Pag-ibig record merging, Philhealth record forms (PMRF);
  • Endorse newly regularized employees for company-initiated benefits allocation such as Health Maintenance Organizational (HMO) Card enrollment, salary packages entitled to successfully regularized employees; and
  • Serves as a reliever to payroll administrator.

Qualifications

  • Required bachelor’s degree in human resources management, public administration, or any related discipline;
  • Certification in Industrial Relations and Human Resources Management;
  • Data protection certification is a plus;
  • At least 3 to 5 years of experience in HR Management;
  • Proven working experience using any HRIS, including ATS (e.g., Workday, Oracle, Sprout, JeonSoft, iAdmin etc.);
  • Committed to maintaining a safe, healthy, and productive work environment;
  • Working knowledge of Philippines labor law, statutory systems, DOLE advisories, regulations, and requirements;
  • Knowledge of HR best practices and membership to any reputable HR associations;
  • Working knowledge on MS Office effectively;
  • Excellent Communications Skills; both written and verbal communication;
  • Proven commitment to continuous learning and development; and
  • Proven commitment to maintaining strict confidentiality when dealing with sensitive information.

Critical Qualities

  • Eager commitment to IJM's Core Values: Christian, Professional and Bridge-Building;
  • Self-starter with strong initiative;
  • Disciplined with priorities;
  • Strong interpersonal skills and self-awareness;
  • Exceptional verbal and written communication;
  • Flexible, collaborative and eager to support others;
  • Effective team player who fosters collaborative environment; and
  • Adept at creative problem solving.

Application Process

Please submit your updated Resume/CV, Cover Letter, and Statement of Faith in one PDF document to [email protected] on or before 14 February 2025.

IJM holds strict safeguarding principles and a zero tolerance to violations of the Safeguarding Policy, Protection against Sexual Exploitation, Abuse and Harassment Policy, and Code of Ethics. Candidate selection is based on technical competence, recruitment, selection and hiring criteria subject to assessing the candidates value congruence and thorough background, police clearance, and reference check processes.