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E-commerce Assistant - (ZR_21370_JOB)

Salary undisclosed

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This is a remote position.

Monday - Friday

Flexible hours (PST time preferred)

20-30 hours a week

Client Overview

Join a thriving faith-based e-commerce company specializing in clothing and accessories. This innovative online retailer operates on the Shopify platform, blending modern e-commerce practices with spiritual values. They’re seeking a dedicated professional to support their growing operations and help spread their message through fashion.

Job Description

As an E-commerce Assistant, you’ll be at the heart of our client’s online retail operations. You’ll manage the Shopify store, ensure smooth communication with customers and manufacturers, and play a crucial role in expanding the business. This position offers a unique blend of e-commerce expertise and administrative skills, providing an opportunity to grow in a dynamic, values-driven environment. You’ll be involved in everything from data analysis to creating engaging product listings, making this an ideal role for someone who loves variety and wants to make a meaningful impact.

Responsibilities

• Manage customer communications, providing exceptional service and support

• Coordinate with manufacturers to ensure smooth product flow and inventory management

• Conduct wholesale outreach to expand the brand’s presence

• Operate Shopify backend, including data analysis, product imports, and listing creation

• Develop and manage engaging newsletter flows to boost customer engagement

• Analyze e-commerce data to drive informed business decisions

• Assist with general administrative tasks to support overall business operations

• Monitor and respond to customer inquiries, potentially through live chat systems

• Order fulfillment & management

• Implement Zapier (or similar) automation flows

Requirements

• Proficiency in Shopify platform and e-commerce operations

• Strong written and verbal communication skills

• Detail-oriented with excellent multitasking abilities

• Experience in customer service and wholesale communications

• Familiarity with data analysis and reporting

• Tech-savvy with the ability to quickly adapt to new software and tools

• Faith-based background preferred but not required

• Comfortable working remotely and managing time effectively

• Ability to work a minimum of 20 hours per week

• Passion for e-commerce and willingness to grow with the company

Independent Contractor Perks

• Permanent work from home

• Immediate hiring

• Steady freelance job

ZR_21370_JOB