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Audio Tech Support

Salary undisclosed

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Sapient is on the hunt for driven individuals to join our Audio Technical Support team in Alabang! As an Audio Tech 2, you’ll provide top-tier technical support for customers, helping them resolve audio and equipment-related issues through voice, email, and chat.

If you're an experienced professional with a background in technical support or audio equipment, this could be your next great opportunity!

Your Key Responsibilities:

• Provide technical support for audio equipment through voice, email, and chat.

• Troubleshoot and resolve customer issues related to audio products and services.

• Offer excellent customer service and technical guidance in a timely manner.

Needed Qualifications:

• At least 2nd Year College Completed or Senior High School Graduate (Old or New Curriculum).

• 1 Year of Call Center Experience (voice or non-voice, international accounts only).

• 3+ Years of Work Experience (any industry).

• Experience in Technical Support and/or Audio Equipment (preferred but not required).

Perks You’ll Enjoy:

• Competitive compensation – details to be shared during the hiring process.

• Paid Training.

• HMO (for you and 3 dependents).

• 28 Paid Leaves.

• Performance-Based Incentives.

• 13th Month Pay and Company-Sponsored Trips or Retreats.

Ready to Level Up?

If you’re excited about delivering top-notch technical support and making an impact in the world of audio technology, click "Apply Now" and start your journey with Sapient today!

Job Types: Full-time, Fresh graduate

Pay: Up to Php25,000.00 per month

Benefits:

• Additional leave

• Company events

• Health insurance

• Opportunities for promotion

• Paid training

• Promotion to permanent employee

Schedule:

• 8 hour shift

• Shift system

Supplemental Pay:

• 13th month salary

• Performance bonus

Work Location: In person