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Sales Support Staff

Salary undisclosed

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Job Summary:

The Sales Support Staff plays a critical role in assisting the sales team by providing administrative, operational, and customer service support. Based onsite in San Pablo City, this position ensures smooth and efficient sales operations, from processing orders to handling customer inquiries and maintaining accurate records. The role also supports sales representatives in meeting their targets and enhancing the overall customer experience.

Key Responsibilities:

• Assist the sales team with order processing, tracking, and updating client information in the system.

• Prepare and coordinate sales documents, and contracts.

• Handle customer inquiries, provide service information, and resolve issues in a timely and professional manner.

• Maintain accurate records of sales activities, customer interactions, and transactions.

• Assist in scheduling and coordinating sales meetings.

• Monitor and follow up on outstanding orders or customer requests.

• Maintain an organized filing system and assist in maintaining the overall efficiency of the sales office.

Qualifications:

• Bachelor's degree in any field (fresh graduates are encourage to apply).

• Previous experience in a sales support and customer service is a plus.

• Strong organizational and multitasking abilities.

• Excellent communication skills, both written and verbal.

• Good command of the English language.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with CRM software.

• Ability to work collaboratively in a fast-paced, team-oriented environment.

• Attention to detail and a proactive attitude.

• Must be able to commute to San Rafael, San Pablo City or willing to relocate.

Job Types: Full-time, Permanent, Fresh graduate

Benefits:

• Additional leave

• Company events

• Opportunities for promotion

• Paid training

• Pay raise

• Promotion to permanent employee

Schedule:

• 8 hour shift

• Monday to Friday

• Shift system

Supplemental Pay:

• 13th month salary

• Anniversary bonus

• Overtime pay

• Performance bonus

Ability to commute/relocate:

• San Pablo (Laguna, Calabarzon): Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person