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Sales & Patient Care Coordinator - Remote

Salary undisclosed

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  • 100% Remote
  • Permanent Night Shift - 8AM-5PM M-F EST (8PM-5AM PH Time)

Summary:

Join our team as a Sales & Patient Care Coordinator, where you will play a pivotal role in driving revenue growth and ensuring exceptional patient care for our award-winning client. This remote position requires a highly motivated individual with strong sales skills, a passion for patient advocacy and bilingual proficiency (English/Spanish) a plus. You will manage both inbound and outbound sales, coordinate patient care, maintain EMR systems, and optimize processes to enhance efficiency and patient satisfaction.

Responsibilities:

  • Proactively generate new patient leads through outbound sales efforts.
  • Respond promptly to inbound inquiries and guide prospective patients.
  • Maintain accurate patient records and ensure HIPAA compliance.
  • Develop and optimize processes and SOPs.
  • Ensure exceptional patient satisfaction through proactive communication and problem-solving.
  • Collaborate on marketing initiatives targeting a bilingual audience.
  • Demonstrate ownership and autonomy in all tasks.

Required Qualifications:

  • High school diploma or equivalent; some college coursework preferred.
  • Previous experience in sales and healthcare/medical office settings.
  • Proficiency in English (written and verbal) and Spanish (preferred).
  • Excellent organizational and communication skills.
  • Ability to work autonomously and problem-solve.

Others:

  • BYOD
  • Accent Neutral English required
  • Experience in the stem cell or regenerative medicine field a plus
  • Understanding of US Business culture
  • 100% Remote
  • Permanent Night Shift - 8AM-5PM M-F EST (8PM-5AM PH Time)

Summary:

Join our team as a Sales & Patient Care Coordinator, where you will play a pivotal role in driving revenue growth and ensuring exceptional patient care for our award-winning client. This remote position requires a highly motivated individual with strong sales skills, a passion for patient advocacy and bilingual proficiency (English/Spanish) a plus. You will manage both inbound and outbound sales, coordinate patient care, maintain EMR systems, and optimize processes to enhance efficiency and patient satisfaction.

Responsibilities:

  • Proactively generate new patient leads through outbound sales efforts.
  • Respond promptly to inbound inquiries and guide prospective patients.
  • Maintain accurate patient records and ensure HIPAA compliance.
  • Develop and optimize processes and SOPs.
  • Ensure exceptional patient satisfaction through proactive communication and problem-solving.
  • Collaborate on marketing initiatives targeting a bilingual audience.
  • Demonstrate ownership and autonomy in all tasks.

Required Qualifications:

  • High school diploma or equivalent; some college coursework preferred.
  • Previous experience in sales and healthcare/medical office settings.
  • Proficiency in English (written and verbal) and Spanish (preferred).
  • Excellent organizational and communication skills.
  • Ability to work autonomously and problem-solve.

Others:

  • BYOD
  • Accent Neutral English required
  • Experience in the stem cell or regenerative medicine field a plus
  • Understanding of US Business culture