Remote Office Assistant with GHL experience l Code: BL
Salary undisclosed
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We are seeking a results-driven and detail-oriented Remote Office Assistant (ROA) to support a fast-moving entrepreneur in the media and events industry. This role is central to managing lead outreach, calendar coordination, CRM upkeep, and social media engagement, with a clear goal of driving revenue and organizing client communication. The right candidate is a self-starter who thrives on automation, lead nurturing, and smart systems. If you are tech-savvy, familiar with tools like GoHighLevel, and eager to help a visionary founder grow their business, this could be a great fit.
Responsibilities:
Outreach & Lead Engagement:
- Execute personalized outreach messages per day across email, LinkedIn, and Instagram.
- Follow up with inbound and warm leads; track responses and drive qualified calls.
- Manage inboxes for outreach communication and ensure nothing falls through the cracks.
Email & Calendar Management:
- Send high-volume, personalized outreach emails to prospects across multiple project funnels.
- Organize and track communication across email, LinkedIn, and Instagram using a CRM (primarily GoHighLevel).
- Draft follow-up messages and manage all lead interactions in a clear, timely, and professional tone.
- Book and manage appointments resulting from outreach (sales calls, vendor meetings, etc.).
- Maintain a clean, well-structured calendar aligned with outreach goals.
- Coordinate meeting logistics and ensure all scheduled calls are updated in the system.
CRM & Dashboard Management:
- Use GoHighLevel to input and update leads, tag contacts by project, and track deal status.
- Maintain clean dashboards with clear data on outreach metrics, conversions, and campaign performance.
- Generate daily and weekly reports summarizing activity, outcomes, and areas for improvement.
Social Media Management:
- Schedule and publish content across LinkedIn and Instagram.
- Respond to DMs and comments, especially where engagement can lead to sales.
- Align social activity with sales campaigns and track ROI from content-driven leads.
Research & Lead Sourcing:
- Conduct opportunity research to identify “lookalike” clients and aligned prospects.
- Perform light competitor, market, or event research based on project priorities.
- Present findings with actionable recommendations and clear context for outreach planning.
SOP Creation & Process Documentation:
- Translate workflows and task instructions into structured SOPs or internal playbooks.
- Improve existing documentation to reflect real-time innovations or system updates.
- Leverage AI tools (e.g., ChatGPT) and productivity platforms to streamline documentation.
Project Management – Sales Outreach Focus:
- Track performance goals: e.g., 100 outreach messages/day, 500/week.
- Maintain outreach progress reports, engagement data, and outcomes in CRM dashboards.
- Support reporting and optimization of sales funnel activities over time.
Customer Service Communication:
- Apply strong communication sequence etiquette when speaking to leads and clients.
- Respond with professionalism, persistence, and a results-oriented mindset.
- Maintain warmth and clarity across all outreach responses.
Vendor & Internal Coordination:
- Manage follow-ups and routing of messages between leads, vendors, and internal stakeholders.
- Serve as the traffic controller for incoming requests, ensuring each is directed to the right person or team.
Qualifications:
- 3–5 years experience in administrative or executive assistance roles, preferably in a remote or virtual setting.
- Excellent written and verbal communication skills—you must be able to professionally and clearly correspond with both internal teams and external contacts.
- Prior experience with CRM systems is required (GHL preferred; HubSpot, Salesforce, or any other CRM tools are also acceptable).
- Strong organizational and multitasking ability—capable of managing multiple conversations, follow-ups, and assignments without losing track of priorities.
- Proven ability to manage projects independently and handle other miscellaneous projects as needed
- Ability to work independently, take initiative, and contribute to improving systems and processes (e.g., updating or streamlining SOPs)
- Detail-oriented and proactive—notices gaps, follows up without prompting, and ensures information or deliverables reach the right person.
- Process-driven mindset—able to identify, follow, and improve systems for task routing and communication handoffs.
- Ability to serve as a “traffic controller”—triaging and assigning incoming tasks or requests to the appropriate person or team, with a sense of urgency and accountability.
What We Offer
- Basic Monthly Salary
- 13th Month Pay
- Remote Work Setup
- Monday to Friday, 8:00 am-5:00 pm EST (40 hours per week)
We are seeking a results-driven and detail-oriented Remote Office Assistant (ROA) to support a fast-moving entrepreneur in the media and events industry. This role is central to managing lead outreach, calendar coordination, CRM upkeep, and social media engagement, with a clear goal of driving revenue and organizing client communication. The right candidate is a self-starter who thrives on automation, lead nurturing, and smart systems. If you are tech-savvy, familiar with tools like GoHighLevel, and eager to help a visionary founder grow their business, this could be a great fit.
Responsibilities:
Outreach & Lead Engagement:
- Execute personalized outreach messages per day across email, LinkedIn, and Instagram.
- Follow up with inbound and warm leads; track responses and drive qualified calls.
- Manage inboxes for outreach communication and ensure nothing falls through the cracks.
Email & Calendar Management:
- Send high-volume, personalized outreach emails to prospects across multiple project funnels.
- Organize and track communication across email, LinkedIn, and Instagram using a CRM (primarily GoHighLevel).
- Draft follow-up messages and manage all lead interactions in a clear, timely, and professional tone.
- Book and manage appointments resulting from outreach (sales calls, vendor meetings, etc.).
- Maintain a clean, well-structured calendar aligned with outreach goals.
- Coordinate meeting logistics and ensure all scheduled calls are updated in the system.
CRM & Dashboard Management:
- Use GoHighLevel to input and update leads, tag contacts by project, and track deal status.
- Maintain clean dashboards with clear data on outreach metrics, conversions, and campaign performance.
- Generate daily and weekly reports summarizing activity, outcomes, and areas for improvement.
Social Media Management:
- Schedule and publish content across LinkedIn and Instagram.
- Respond to DMs and comments, especially where engagement can lead to sales.
- Align social activity with sales campaigns and track ROI from content-driven leads.
Research & Lead Sourcing:
- Conduct opportunity research to identify “lookalike” clients and aligned prospects.
- Perform light competitor, market, or event research based on project priorities.
- Present findings with actionable recommendations and clear context for outreach planning.
SOP Creation & Process Documentation:
- Translate workflows and task instructions into structured SOPs or internal playbooks.
- Improve existing documentation to reflect real-time innovations or system updates.
- Leverage AI tools (e.g., ChatGPT) and productivity platforms to streamline documentation.
Project Management – Sales Outreach Focus:
- Track performance goals: e.g., 100 outreach messages/day, 500/week.
- Maintain outreach progress reports, engagement data, and outcomes in CRM dashboards.
- Support reporting and optimization of sales funnel activities over time.
Customer Service Communication:
- Apply strong communication sequence etiquette when speaking to leads and clients.
- Respond with professionalism, persistence, and a results-oriented mindset.
- Maintain warmth and clarity across all outreach responses.
Vendor & Internal Coordination:
- Manage follow-ups and routing of messages between leads, vendors, and internal stakeholders.
- Serve as the traffic controller for incoming requests, ensuring each is directed to the right person or team.
Qualifications:
- 3–5 years experience in administrative or executive assistance roles, preferably in a remote or virtual setting.
- Excellent written and verbal communication skills—you must be able to professionally and clearly correspond with both internal teams and external contacts.
- Prior experience with CRM systems is required (GHL preferred; HubSpot, Salesforce, or any other CRM tools are also acceptable).
- Strong organizational and multitasking ability—capable of managing multiple conversations, follow-ups, and assignments without losing track of priorities.
- Proven ability to manage projects independently and handle other miscellaneous projects as needed
- Ability to work independently, take initiative, and contribute to improving systems and processes (e.g., updating or streamlining SOPs)
- Detail-oriented and proactive—notices gaps, follows up without prompting, and ensures information or deliverables reach the right person.
- Process-driven mindset—able to identify, follow, and improve systems for task routing and communication handoffs.
- Ability to serve as a “traffic controller”—triaging and assigning incoming tasks or requests to the appropriate person or team, with a sense of urgency and accountability.
What We Offer
- Basic Monthly Salary
- 13th Month Pay
- Remote Work Setup
- Monday to Friday, 8:00 am-5:00 pm EST (40 hours per week)