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Vice President Network Operations

Salary undisclosed

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Job Title: AVP – Network Operations Center (NOC)

Location: Hybrid

Experience: 8–10 years

Employment Type: Full-time

Role Overview:

We are hiring an AVP – NOC to lead our 24/7 Network Operations Center. This is a strategic and hands-on leadership role overseeing network performance, incident response, and team operations. The ideal candidate brings deep technical expertise, strong leadership, and a track record of managing complex NOC environments.

Key Responsibilities:

  • Lead and mentor NOC teams to ensure 24/7 monitoring and operational excellence
  • Oversee critical incident response, escalation, and RCA processes
  • Drive network performance optimization and automation initiatives
  • Define NOC KPIs, policies, and ensure compliance with ITIL standards
  • Collaborate with IT leadership, vendors, and business stakeholders

Requirements:

  • 8–10 years in network operations, with 5+ years in a senior/leadership role
  • experience managing IP/Ethernet & Transmission NOC Teams from Telecom industry
  • Strong knowledge of network protocols, monitoring tools (e.g., SolarWinds, PRTG)
  • Experience with cloud/hybrid networks; ITIL certification preferred
  • Excellent leadership, communication, and decision-making skills
  • Preferred: CCNP, ITIL, CISSP, PMP

Job Title: AVP – Network Operations Center (NOC)

Location: Hybrid

Experience: 8–10 years

Employment Type: Full-time

Role Overview:

We are hiring an AVP – NOC to lead our 24/7 Network Operations Center. This is a strategic and hands-on leadership role overseeing network performance, incident response, and team operations. The ideal candidate brings deep technical expertise, strong leadership, and a track record of managing complex NOC environments.

Key Responsibilities:

  • Lead and mentor NOC teams to ensure 24/7 monitoring and operational excellence
  • Oversee critical incident response, escalation, and RCA processes
  • Drive network performance optimization and automation initiatives
  • Define NOC KPIs, policies, and ensure compliance with ITIL standards
  • Collaborate with IT leadership, vendors, and business stakeholders

Requirements:

  • 8–10 years in network operations, with 5+ years in a senior/leadership role
  • experience managing IP/Ethernet & Transmission NOC Teams from Telecom industry
  • Strong knowledge of network protocols, monitoring tools (e.g., SolarWinds, PRTG)
  • Experience with cloud/hybrid networks; ITIL certification preferred
  • Excellent leadership, communication, and decision-making skills
  • Preferred: CCNP, ITIL, CISSP, PMP