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Email Marketing Manager

Salary undisclosed

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Responsibilities

  • Authenticating email domains. Set up SPF record, DKIM, and DMARC
  • Warm up multiple domains.
  • Very experienced with Google Workspace Postmaster Tools.
  • Plan, develop, and execute effective email & SMS marketing campaigns to promote the various products;
  • Collaborate with cross-functional teams to develop and plan email & SMS marketing strategies to increase brand awareness and support the success of new product launches;
  • Collaborate with cross-functional teams to develop and plan email marketing strategies for internal communications and overall employee experience.
  • Manage and maintain an overall email/SMS calendar;
  • Manage and develop audience segmentation strategies of the mailing lists by researching brand demographics to identify and target the key audiences by brand or division;
  • Develop content that is aligned with the brand guidelines and with the brand’s overall marketing strategy while increasing customer engagement.
  • Analyze the email & SMS marketing campaigns’ performance and report on key performance indicators such as conversion rates.
  • Evaluate ongoing execution of email & SMS marketing campaigns to identify potential improvements, implement content changes to refine the subject matter, conduct A/B testing, and enhance the automated journeys;
  • Manage post-mortem project reporting, analysis,s and recommendations;
  • Ensure that emails & SMS follow the best practices while being compliant with email marketing regulations for the US, Canada, and Europe;
  • Support the director of digital content in the development, planning, and management of strategies for digital tools;
  • Support the day-to-day activities associated with all website operations efforts, including coordination of internal and external requests, content creation, update,e and upkeep of digital tools, and reporting as necessary;
  • Stay on top of new practices, trends, and strategies employed by industry leaders to keep the email & SMS marketing campaigns fresh and innovative.
  • Manage and develop a highly qualified team of email marketing professionals to ensure best-in-class execution of ABG’s email marketing & SMS strategy.

Skills and Requirements

  • Bachelor’s degree in marketing, communications or a similar field
  • Excellent English written and verbal communications is required; Bilingualism (French) is an asset
  • 5+ years of relevant experience in email marketing or digital marketing
  • Experience with email marketing automation platforms (such as HubSpot or Acoustic) is a requirement
  • Proficiency with the MS Office Suite
  • Basic HTML knowledge is an asset
  • Previous experience with Salesforce is an asset
  • Basic knowledge of Smartsheet or similar tools is an asset

Qualifications and Competencies

  • Leadership and problem-solving skills
  • Strong organizational and time management skills
  • Thoroughness and attention to detail
  • Ability to manage multiple requests and projects with competing priorities and deadlines
  • Excellent written and verbal communication skills, as the candidate will produce content for emails and SMS
  • Strong analytical skills with the ability to interpret data and deliver actionable insights
  • Self-motivated with the ability to work independently, as well as in a group, to achieve team goals
Industry
  • Software Development
Employment Type

Full-time

Edit job description

Responsibilities

  • Authenticating email domains. Set up SPF record, DKIM, and DMARC
  • Warm up multiple domains.
  • Very experienced with Google Workspace Postmaster Tools.
  • Plan, develop, and execute effective email & SMS marketing campaigns to promote the various products;
  • Collaborate with cross-functional teams to develop and plan email & SMS marketing strategies to increase brand awareness and support the success of new product launches;
  • Collaborate with cross-functional teams to develop and plan email marketing strategies for internal communications and overall employee experience.
  • Manage and maintain an overall email/SMS calendar;
  • Manage and develop audience segmentation strategies of the mailing lists by researching brand demographics to identify and target the key audiences by brand or division;
  • Develop content that is aligned with the brand guidelines and with the brand’s overall marketing strategy while increasing customer engagement.
  • Analyze the email & SMS marketing campaigns’ performance and report on key performance indicators such as conversion rates.
  • Evaluate ongoing execution of email & SMS marketing campaigns to identify potential improvements, implement content changes to refine the subject matter, conduct A/B testing, and enhance the automated journeys;
  • Manage post-mortem project reporting, analysis,s and recommendations;
  • Ensure that emails & SMS follow the best practices while being compliant with email marketing regulations for the US, Canada, and Europe;
  • Support the director of digital content in the development, planning, and management of strategies for digital tools;
  • Support the day-to-day activities associated with all website operations efforts, including coordination of internal and external requests, content creation, update,e and upkeep of digital tools, and reporting as necessary;
  • Stay on top of new practices, trends, and strategies employed by industry leaders to keep the email & SMS marketing campaigns fresh and innovative.
  • Manage and develop a highly qualified team of email marketing professionals to ensure best-in-class execution of ABG’s email marketing & SMS strategy.

Skills and Requirements

  • Bachelor’s degree in marketing, communications or a similar field
  • Excellent English written and verbal communications is required; Bilingualism (French) is an asset
  • 5+ years of relevant experience in email marketing or digital marketing
  • Experience with email marketing automation platforms (such as HubSpot or Acoustic) is a requirement
  • Proficiency with the MS Office Suite
  • Basic HTML knowledge is an asset
  • Previous experience with Salesforce is an asset
  • Basic knowledge of Smartsheet or similar tools is an asset

Qualifications and Competencies

  • Leadership and problem-solving skills
  • Strong organizational and time management skills
  • Thoroughness and attention to detail
  • Ability to manage multiple requests and projects with competing priorities and deadlines
  • Excellent written and verbal communication skills, as the candidate will produce content for emails and SMS
  • Strong analytical skills with the ability to interpret data and deliver actionable insights
  • Self-motivated with the ability to work independently, as well as in a group, to achieve team goals
Industry
  • Software Development
Employment Type

Full-time

Edit job description