Company Overview
ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.
At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs
.
Our Missi
onAt ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their familie
s.
But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succe
ed.
Job Descrip
tionWe are looking for experienced HR Recruiters to help our clients manage caregiver scheduling, support payroll processes, and assist in recruitment, onboarding, and employee relati
o
ns.​Responsibili
- tiesSchedule caregivers for shifts using WellSky, ensuring accurate assignments and managing real-time chan
- ges.Communicate schedule changes to caregivers and ensure they acknowledge and comply with new arrangeme
- nts.Conduct phone screenings to assess potential hires across multiple locati
- ons.Manage job postings, source candidates, and track applications efficien
- tly.Maintain accurate applicant and employee records, ensuring proper documentation and compliance track
- ing.Coordinate and schedule interviews with office staff for final hiring decisi
- ons.Handle all onboarding paperwork, including compliance documentation and training enrollme
- nts.Monitor caregiver certifications and follow up to ensure timely updates of expired or missing credenti
- als.Provide after-hours support, including weekend scheduling and urgent shift coverage when nee
- ded.Handle caregiver and client inquiries, ensuring last-minute scheduling adjustments are managed efficien
- tly.Call caregivers for non-scheduling matters, including coaching, reprimands, or performance recognit
- ion.Provide general administrative support during downtime, including clerical and HR-related ta
- sks.De-escalate situations with caregivers or clients, maintaining professionalism and providing timely upda
- tes.Work closely with the in-house scheduler to ensure seamless shift transitions and cover
- age.Maintain detailed communication logs and documentation in Well
Sky.
Require
- mentsCollege edu
- catedCandidates must provide either an NBI Clearance or Police Clearance (preferred) upon h
- iringCandidates must provide a proof of separation from their previous/current employer with an indication/confirmation of their last date of emplo
- ymentMust be comfortable with using Hubstaff, a time-tracking applic
- ationProfessional-level English (written and verbal/v
- oice)Strong recruitment and onboarding experience, including phone screening, interview coordination, and compliance trac
- king.Highly organized and able to manage multiple priorities in a fast-paced set
- ting.Proactive problem-solver with strong attention to de
- tail.Experience in home care, scheduling, or healthcare recruitment is a big
- plus.Experience handling after-hours support and urgent scheduling n
- eeds.Friendly and empathetic approach when interacting with caregivers and cli
- ents.Must possess a strong sense of phone etiquette and be able to verbally communicate clearly to effectively speak with clients, candidates, and update staff and manage
- ment.Must be available to work weekdays and occasional weekends if needed based on business n
- eeds.Experience using any Applicant Tracking System, Scheduling system, Microsoft Office, and Google Work
- spaceExperience using any Customer Relationship Management tool is a
- plusComputer or laptop with access to the internet (min speed of 25
Mbps)
Hardware Requir
- ementsAt least a 720p HD W
- ebcam.A noise-canceling he
- adset.At least a 25mbps primary internet conne
- ction.A backup laptop, backup internet connection device, and backup power supply in case of power outage and emerge
- ncies.Minimum recommendation for your main computer: Intel Core i5 or equivalent with 8 GB RAM or
- higherMinimum recommended for your backup computer: Intel Core i3, 4
GB RAM
Compensation and B
- enefitsCompetitive
- salaryWork fr
- om homePrep
- aid HMOBonuses and inc
- entivesPaid t
raining
Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskt
Company Overview
ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.
At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs
.
Our Missi
onAt ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their familie
s.
But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succe
ed.
Job Descrip
tionWe are looking for experienced HR Recruiters to help our clients manage caregiver scheduling, support payroll processes, and assist in recruitment, onboarding, and employee relati
o
ns.​Responsibili
- tiesSchedule caregivers for shifts using WellSky, ensuring accurate assignments and managing real-time chan
- ges.Communicate schedule changes to caregivers and ensure they acknowledge and comply with new arrangeme
- nts.Conduct phone screenings to assess potential hires across multiple locati
- ons.Manage job postings, source candidates, and track applications efficien
- tly.Maintain accurate applicant and employee records, ensuring proper documentation and compliance track
- ing.Coordinate and schedule interviews with office staff for final hiring decisi
- ons.Handle all onboarding paperwork, including compliance documentation and training enrollme
- nts.Monitor caregiver certifications and follow up to ensure timely updates of expired or missing credenti
- als.Provide after-hours support, including weekend scheduling and urgent shift coverage when nee
- ded.Handle caregiver and client inquiries, ensuring last-minute scheduling adjustments are managed efficien
- tly.Call caregivers for non-scheduling matters, including coaching, reprimands, or performance recognit
- ion.Provide general administrative support during downtime, including clerical and HR-related ta
- sks.De-escalate situations with caregivers or clients, maintaining professionalism and providing timely upda
- tes.Work closely with the in-house scheduler to ensure seamless shift transitions and cover
- age.Maintain detailed communication logs and documentation in Well
Sky.
Require
- mentsCollege edu
- catedCandidates must provide either an NBI Clearance or Police Clearance (preferred) upon h
- iringCandidates must provide a proof of separation from their previous/current employer with an indication/confirmation of their last date of emplo
- ymentMust be comfortable with using Hubstaff, a time-tracking applic
- ationProfessional-level English (written and verbal/v
- oice)Strong recruitment and onboarding experience, including phone screening, interview coordination, and compliance trac
- king.Highly organized and able to manage multiple priorities in a fast-paced set
- ting.Proactive problem-solver with strong attention to de
- tail.Experience in home care, scheduling, or healthcare recruitment is a big
- plus.Experience handling after-hours support and urgent scheduling n
- eeds.Friendly and empathetic approach when interacting with caregivers and cli
- ents.Must possess a strong sense of phone etiquette and be able to verbally communicate clearly to effectively speak with clients, candidates, and update staff and manage
- ment.Must be available to work weekdays and occasional weekends if needed based on business n
- eeds.Experience using any Applicant Tracking System, Scheduling system, Microsoft Office, and Google Work
- spaceExperience using any Customer Relationship Management tool is a
- plusComputer or laptop with access to the internet (min speed of 25
Mbps)
Hardware Requir
- ementsAt least a 720p HD W
- ebcam.A noise-canceling he
- adset.At least a 25mbps primary internet conne
- ction.A backup laptop, backup internet connection device, and backup power supply in case of power outage and emerge
- ncies.Minimum recommendation for your main computer: Intel Core i5 or equivalent with 8 GB RAM or
- higherMinimum recommended for your backup computer: Intel Core i3, 4
GB RAM
Compensation and B
- enefitsCompetitive
- salaryWork fr
- om homePrep
- aid HMOBonuses and inc
- entivesPaid t
raining
Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment, please disregard it and report it to us immediately. For your security, please ensure that all communications are conducted through emails originating from (@cleardesk.com or @cleardeskt