Collection Analyst
About the role
Join our team at Alldigi Tech Manila, Inc. as a COLLECTION ANALYST and enjoy weekends off! This full-time role is based in Metro Manila and is crucial in supporting our customer service and collections operations.
What you'll be doing
- Contacting customers via phone, email or other communication channels to negotiate repayment plans and collect overdue payments
- Maintaining detailed records of all customer interactions and account activities
- Continuously looking for ways to improve the overall efficiency and effectiveness of the collections function
What we're looking for
- 1-2 years of experience in a collections or customer service role, preferably in a call centre environment
- Strong communication skills with the ability to interact with customers in a professional and empathetic manner
- Problem-solving skills and the ability to think critically to identify and resolve issues
What we offer
- Competitive salary and performance-based bonus opportunities
- Comprehensive health and dental insurance coverage
- Opportunities for career development and advancement
- Friendly and supportive work environment with a focus on work-life balance
- Weekends off, allowing you to enjoy a better work-life balance
Apply now to become our next Collection Analyst and start your journey with Alldigi Tech Manila, Inc.
About the role
Join our team at Alldigi Tech Manila, Inc. as a COLLECTION ANALYST and enjoy weekends off! This full-time role is based in Metro Manila and is crucial in supporting our customer service and collections operations.
What you'll be doing
- Contacting customers via phone, email or other communication channels to negotiate repayment plans and collect overdue payments
- Maintaining detailed records of all customer interactions and account activities
- Continuously looking for ways to improve the overall efficiency and effectiveness of the collections function
What we're looking for
- 1-2 years of experience in a collections or customer service role, preferably in a call centre environment
- Strong communication skills with the ability to interact with customers in a professional and empathetic manner
- Problem-solving skills and the ability to think critically to identify and resolve issues
What we offer
- Competitive salary and performance-based bonus opportunities
- Comprehensive health and dental insurance coverage
- Opportunities for career development and advancement
- Friendly and supportive work environment with a focus on work-life balance
- Weekends off, allowing you to enjoy a better work-life balance
Apply now to become our next Collection Analyst and start your journey with Alldigi Tech Manila, Inc.