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Admin Assistant (Voice)

Salary undisclosed

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This is a remote position.

Schedule

  • 40 hours per week
  • 8:00am PST - 5:00pm PST (accounting for a 1 hour unpaid break)

Responsibilities

  • Efficient data entry and meticulous record-keeping.
  • Prepare detailed reports and craft presentation templates using tools like Google Slides.
  • Address and respond to customer inquiries via phone, chat, email, or video calls, ensuring a high level of professionalism and clarity.
  • Prepare and organize sales invoices, contracts, and other financial documents.
  • Update and maintain customer records, marketing lists, and other databases.
  • Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
  • Assist in organizing and scheduling meetings, appointments, and events.
  • Handle sensitive customer information with discretion and ensure data protection.
  • Cold calling leads - excellent customer service skills

Requirements

  • Strong written English proficiency and effective verbal communication skills.
  • Demonstrated reliability with a keen attention to detail.
  • Basic proficiency in Excel and other MS Office tools.
  • Quick learner with the ability to adapt to changing tasks and priorities.
  • Technical proficiency, including familiarity with G-suite and other online tools.
  • Experience in handling voice interactions with a focus on customer satisfaction.
  • Lead tracking in HubSpot

Highly Regarded Skills And Experience

  • Prior experience in a similar administrative or support role with voice interactions.
  • Familiarity with cloud storage solutions like Google Drive or Dropbox.
  • Experience in event planning or coordination.

Benefits

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
This is a remote position.

Schedule

  • 40 hours per week
  • 8:00am PST - 5:00pm PST (accounting for a 1 hour unpaid break)

Responsibilities

  • Efficient data entry and meticulous record-keeping.
  • Prepare detailed reports and craft presentation templates using tools like Google Slides.
  • Address and respond to customer inquiries via phone, chat, email, or video calls, ensuring a high level of professionalism and clarity.
  • Prepare and organize sales invoices, contracts, and other financial documents.
  • Update and maintain customer records, marketing lists, and other databases.
  • Coordinate with other departments to ensure smooth workflow and timely completion of tasks.
  • Assist in organizing and scheduling meetings, appointments, and events.
  • Handle sensitive customer information with discretion and ensure data protection.
  • Cold calling leads - excellent customer service skills

Requirements

  • Strong written English proficiency and effective verbal communication skills.
  • Demonstrated reliability with a keen attention to detail.
  • Basic proficiency in Excel and other MS Office tools.
  • Quick learner with the ability to adapt to changing tasks and priorities.
  • Technical proficiency, including familiarity with G-suite and other online tools.
  • Experience in handling voice interactions with a focus on customer satisfaction.
  • Lead tracking in HubSpot

Highly Regarded Skills And Experience

  • Prior experience in a similar administrative or support role with voice interactions.
  • Familiarity with cloud storage solutions like Google Drive or Dropbox.
  • Experience in event planning or coordination.

Benefits

  • HMO Coverage for eligible locations
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job