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Account Support Analyst

Salary undisclosed

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  • Able to maintain all responsibilities of Sales Support Analyst I plus;
  • Able to maintain 110% monthly productivity
  • Able to carry out multiple assignments and tasks e.g. POC
  • Act as resource person for training new hires
  • Review process documentations for updates and changes; updates the team.
  • Propose area for improvement into training needs and proposes accordingly.
  • Assists in root cause and trend analysis. Works with the supervisor in creating action plans
  • Generate Expiration, Sales Accuracy, and Weekly Open Order Reports (OTC)
  • Lead OPEX projects
  • Create and maintain teamwork culture, participates in resolving operational issues effectively, supports process/quality improvement initiatives, trainings and meetings.
  • Operationally expected to manage the team to support the Operations Supervisor as the next level in-command (if Operations Lead is not available)

Qualifications

  • Bachelor's degree holder or Completed at least 2 years level in college (no back subjects/incomplete units)
  • Typing speed of 45 wpm.
  • Basic computer skills (MS Office)
  • Possess sense of urgency while being able to focus and pay attention to detail.
  • Ability to prioritize and learn quickly in a production-based environment.
  • Excellent communication skills.
  • Must have good interpersonal skills.
  • Must have good analytical skills.
  • Must have good English reading comprehension.
  • Must be willing to work on a shifting schedule
  • Must be in current role for 1 year
  • Must not have received any Disciplinary Action within the past 12 months
  • Must not have any Attendance and Punctuality issues in the past 12 months

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.
  • Able to maintain all responsibilities of Sales Support Analyst I plus;
  • Able to maintain 110% monthly productivity
  • Able to carry out multiple assignments and tasks e.g. POC
  • Act as resource person for training new hires
  • Review process documentations for updates and changes; updates the team.
  • Propose area for improvement into training needs and proposes accordingly.
  • Assists in root cause and trend analysis. Works with the supervisor in creating action plans
  • Generate Expiration, Sales Accuracy, and Weekly Open Order Reports (OTC)
  • Lead OPEX projects
  • Create and maintain teamwork culture, participates in resolving operational issues effectively, supports process/quality improvement initiatives, trainings and meetings.
  • Operationally expected to manage the team to support the Operations Supervisor as the next level in-command (if Operations Lead is not available)

Qualifications

  • Bachelor's degree holder or Completed at least 2 years level in college (no back subjects/incomplete units)
  • Typing speed of 45 wpm.
  • Basic computer skills (MS Office)
  • Possess sense of urgency while being able to focus and pay attention to detail.
  • Ability to prioritize and learn quickly in a production-based environment.
  • Excellent communication skills.
  • Must have good interpersonal skills.
  • Must have good analytical skills.
  • Must have good English reading comprehension.
  • Must be willing to work on a shifting schedule
  • Must be in current role for 1 year
  • Must not have received any Disciplinary Action within the past 12 months
  • Must not have any Attendance and Punctuality issues in the past 12 months

LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy.