Epicareer Might not Working Properly
Learn More

Computer Technician/IT Asset Custodian

Salary undisclosed

Checking job availability...

Original
Simplified
Qualifications

  • A graduate of any IT course
  • Proven experience as a Computer Technician or similar role
  • Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software applications
  • Knowledge in ITIL framework is preferred
  • Familiar with diagnostic tools and testing equipment
  • Familiar with IT Asset and Inventory Management System
  • Good understanding of ESD precautions and proper handling of electronic components
  • Intermediate to Advanced proficiency in MS Excel or Google Sheet
  • Ability to read and interpret technical manuals and schematics

RESPOBSIBILITIES

  • IT Support and Troubleshooting
    • Maintain and upgrade computer hardware
    • Diagnose and replace damaged hardware, peripherals, and accessories
    • Install, update, and reinstalle operating systems and other applications
    • Diagnose and resolve software issues, including viruses and malware
    • Support users on common problems and guide them through troubleshooting steps
    • Provide training to users on how to use their computers correctly
    • Act as 1st-level support to all IT-related concerns
    • Escalate support cases to Tier 2 and Tier 3 support, based on documented escalation matrix
  • Fixed IT Asset Management
    • Create and monitor a system of controls, procedures, and forms for the recording of fixed assets
    • Keep records of repairs and fixes for future reference
    • Record fixed asset acquisitions and dispositions in the SAP system
    • Track the compilation of project costs into fixed asset accounts and close out those accounts once the related projects have been completed
    • Work closely with the IT Head in tracking project costs in comparison with the budgeted projections
    • Conduct periodic reviews of the fixed asset schedule to determine dispositions
    • Conduct a semiannual physical inventory to determine the actual counts of IT assets
    • Reconcile the IT assets inventory with the Finance list of IT asset inventories
    • Prepare audit schedules relating to fixed assets and assist the Finance Department in their inquiries
    • Review and preparation of monthly IT expenses report
    • Submit weekly IT enabled seats and available IT assets onsite
    • Custodianship for IT Assets storage
    • In charge of deployment and retrieval of IT assets
  • Perform duties as required by the immediate and department heads and higher authorities/top management
Qualifications

  • A graduate of any IT course
  • Proven experience as a Computer Technician or similar role
  • Strong knowledge of computer hardware, operating systems (Windows, macOS, Linux), and software applications
  • Knowledge in ITIL framework is preferred
  • Familiar with diagnostic tools and testing equipment
  • Familiar with IT Asset and Inventory Management System
  • Good understanding of ESD precautions and proper handling of electronic components
  • Intermediate to Advanced proficiency in MS Excel or Google Sheet
  • Ability to read and interpret technical manuals and schematics

RESPOBSIBILITIES

  • IT Support and Troubleshooting
    • Maintain and upgrade computer hardware
    • Diagnose and replace damaged hardware, peripherals, and accessories
    • Install, update, and reinstalle operating systems and other applications
    • Diagnose and resolve software issues, including viruses and malware
    • Support users on common problems and guide them through troubleshooting steps
    • Provide training to users on how to use their computers correctly
    • Act as 1st-level support to all IT-related concerns
    • Escalate support cases to Tier 2 and Tier 3 support, based on documented escalation matrix
  • Fixed IT Asset Management
    • Create and monitor a system of controls, procedures, and forms for the recording of fixed assets
    • Keep records of repairs and fixes for future reference
    • Record fixed asset acquisitions and dispositions in the SAP system
    • Track the compilation of project costs into fixed asset accounts and close out those accounts once the related projects have been completed
    • Work closely with the IT Head in tracking project costs in comparison with the budgeted projections
    • Conduct periodic reviews of the fixed asset schedule to determine dispositions
    • Conduct a semiannual physical inventory to determine the actual counts of IT assets
    • Reconcile the IT assets inventory with the Finance list of IT asset inventories
    • Prepare audit schedules relating to fixed assets and assist the Finance Department in their inquiries
    • Review and preparation of monthly IT expenses report
    • Submit weekly IT enabled seats and available IT assets onsite
    • Custodianship for IT Assets storage
    • In charge of deployment and retrieval of IT assets
  • Perform duties as required by the immediate and department heads and higher authorities/top management