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Unify CX is looking for an extraordinary Senior Talent Acquisition Manager to join our motivated and ambitious team.
Role: Senior Talent Acquisition Manager
Work Location/Setup: Quezon City, Philippines | On-site
Shift Schedule: 5-day work week | Shifting Schedule | Mid Shift
Benefits: Day 1 HMO | Day 1 Life Insurance
What Will You Do?
In This Role, You Will
As the Senior Talent Acquisition Manager, you will lead and oversee the recruitment process to source and hire top talent, ensuring alignment with the company’s staffing needs, particularly for contact center programs and other critical roles. Your leadership responsibilities will include:
unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Role: Senior Talent Acquisition Manager
Work Location/Setup: Quezon City, Philippines | On-site
Shift Schedule: 5-day work week | Shifting Schedule | Mid Shift
Benefits: Day 1 HMO | Day 1 Life Insurance
What Will You Do?
In This Role, You Will
As the Senior Talent Acquisition Manager, you will lead and oversee the recruitment process to source and hire top talent, ensuring alignment with the company’s staffing needs, particularly for contact center programs and other critical roles. Your leadership responsibilities will include:
- Lead and manage the end-to-end Agernt recruitment process for our clients and other Support roles within the company.
- Develop and execute strategic talent acquisition plans to meet aggressive hiring goals.
- Define job requirements and collaborate with hiring managers to align talent needs.
- Lead and mentor a recruitment team, ensuring effective sourcing, screening, and interviewing practices.
- Oversee the candidate sourcing strategy to attract top talent and maintain a strong talent pipeline.
- Manage the offer process, negotiate terms, and ensure smooth onboarding for new hires.
- Analyze recruitment metrics and continuously improve hiring processes to optimize efficiency and quality.
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Proven experience in talent acquisition, with at least 5-7 years in recruitment, including leadership or managerial roles.
- Strong knowledge of recruitment strategies and sourcing techniques, particularly in high-volume hiring.
- Experience with applicant tracking systems (ATS) and HR software.
- Excellent interviewing and assessment skills, with the ability to evaluate candidates' qualifications and cultural fit.
- Exceptional communication and negotiation skills to engage with candidates and stakeholders.
- Knowledge of labor laws and best practices in recruitment and hiring.
- Experience with employer branding and building a strong company presence in the talent market.
- Familiarity with advanced sourcing tools and techniques, including social media platforms and data-driven recruitment strategies.
- Knowledge of HR analytics and using data to improve recruitment effectiveness and decision-making.
unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Unify CX is looking for an extraordinary Senior Talent Acquisition Manager to join our motivated and ambitious team.
Role: Senior Talent Acquisition Manager
Work Location/Setup: Quezon City, Philippines | On-site
Shift Schedule: 5-day work week | Shifting Schedule | Mid Shift
Benefits: Day 1 HMO | Day 1 Life Insurance
What Will You Do?
In This Role, You Will
As the Senior Talent Acquisition Manager, you will lead and oversee the recruitment process to source and hire top talent, ensuring alignment with the company’s staffing needs, particularly for contact center programs and other critical roles. Your leadership responsibilities will include:
unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Role: Senior Talent Acquisition Manager
Work Location/Setup: Quezon City, Philippines | On-site
Shift Schedule: 5-day work week | Shifting Schedule | Mid Shift
Benefits: Day 1 HMO | Day 1 Life Insurance
What Will You Do?
In This Role, You Will
As the Senior Talent Acquisition Manager, you will lead and oversee the recruitment process to source and hire top talent, ensuring alignment with the company’s staffing needs, particularly for contact center programs and other critical roles. Your leadership responsibilities will include:
- Lead and manage the end-to-end Agernt recruitment process for our clients and other Support roles within the company.
- Develop and execute strategic talent acquisition plans to meet aggressive hiring goals.
- Define job requirements and collaborate with hiring managers to align talent needs.
- Lead and mentor a recruitment team, ensuring effective sourcing, screening, and interviewing practices.
- Oversee the candidate sourcing strategy to attract top talent and maintain a strong talent pipeline.
- Manage the offer process, negotiate terms, and ensure smooth onboarding for new hires.
- Analyze recruitment metrics and continuously improve hiring processes to optimize efficiency and quality.
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- Proven experience in talent acquisition, with at least 5-7 years in recruitment, including leadership or managerial roles.
- Strong knowledge of recruitment strategies and sourcing techniques, particularly in high-volume hiring.
- Experience with applicant tracking systems (ATS) and HR software.
- Excellent interviewing and assessment skills, with the ability to evaluate candidates' qualifications and cultural fit.
- Exceptional communication and negotiation skills to engage with candidates and stakeholders.
- Knowledge of labor laws and best practices in recruitment and hiring.
- Experience with employer branding and building a strong company presence in the talent market.
- Familiarity with advanced sourcing tools and techniques, including social media platforms and data-driven recruitment strategies.
- Knowledge of HR analytics and using data to improve recruitment effectiveness and decision-making.
unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.