Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Senior Quality Assurance Analyst

Salary undisclosed
Checking job availability...
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About Benchmark 365: Benchmark 365 is a leading Australian vendor that takes pride in providing exceptional helpdesk and professional services to Managed Services Providers (MSPs) worldwide. With partners spanning across the US, Canada, UK, Australia, and New Zealand, we empower MSPs to thrive in a fast-paced and ever-changing market.

Location: Cebu Onsite or Remote

Duties & Responsibilities

  • Lead the development and continuous improvement of QA frameworks, tools, and methodologies
  • Ensure quality oversight and business continuity in ticket handling, calls, and client facing activities across all shifts
  • Drive the integration of AI and automation in QA processes
  • Act as escalation point and QA subject matter expert
  • Promote proactive quality assurance

Requirements:

  • 3–5 years of quality assurance experience in a service or IT environment; experience in a Managed Service Provider (MSP) is a strong advantage.
  • Background in coaching, mentoring, or leading peers, with or without a formal supervisory title.
  • Exposure to automation tools, AI-driven QA systems, or process improvement projects is a plus.
  • Bachelor's degree in business, IT, Engineering, or a related field is preferred but not required.
  • Strong understanding of IT service delivery operations, including ticketing, call support, and SLAs.
  • Proficiency in Microsoft Excel and Office 365; familiarity with QA systems and cloud-based platforms.
  • Competency in interpreting data and generating actionable insights from quality metrics.
  • Excellent verbal and written communication.
  • Strong attention to detail, analytical mindset, and critical thinking.
  • Leadership presence with the ability to influence, guide, and collaborate across departments.
  • Proactive, solutions-oriented, and adaptable to change.

Perks and Benefits:

  • Competitive pay package, in line with regional standards.
  • Join a globally diverse team, driving innovation and success in the MSP industry.

Ready to make a significant impact in the world of MSP services? Apply now and become a vital part of our passionate team, shaping the future of MSP partnerships globally.

About Benchmark 365: Benchmark 365 is a leading Australian vendor that takes pride in providing exceptional helpdesk and professional services to Managed Services Providers (MSPs) worldwide. With partners spanning across the US, Canada, UK, Australia, and New Zealand, we empower MSPs to thrive in a fast-paced and ever-changing market.

Location: Cebu Onsite or Remote

Duties & Responsibilities

  • Lead the development and continuous improvement of QA frameworks, tools, and methodologies
  • Ensure quality oversight and business continuity in ticket handling, calls, and client facing activities across all shifts
  • Drive the integration of AI and automation in QA processes
  • Act as escalation point and QA subject matter expert
  • Promote proactive quality assurance

Requirements:

  • 3–5 years of quality assurance experience in a service or IT environment; experience in a Managed Service Provider (MSP) is a strong advantage.
  • Background in coaching, mentoring, or leading peers, with or without a formal supervisory title.
  • Exposure to automation tools, AI-driven QA systems, or process improvement projects is a plus.
  • Bachelor's degree in business, IT, Engineering, or a related field is preferred but not required.
  • Strong understanding of IT service delivery operations, including ticketing, call support, and SLAs.
  • Proficiency in Microsoft Excel and Office 365; familiarity with QA systems and cloud-based platforms.
  • Competency in interpreting data and generating actionable insights from quality metrics.
  • Excellent verbal and written communication.
  • Strong attention to detail, analytical mindset, and critical thinking.
  • Leadership presence with the ability to influence, guide, and collaborate across departments.
  • Proactive, solutions-oriented, and adaptable to change.

Perks and Benefits:

  • Competitive pay package, in line with regional standards.
  • Join a globally diverse team, driving innovation and success in the MSP industry.

Ready to make a significant impact in the world of MSP services? Apply now and become a vital part of our passionate team, shaping the future of MSP partnerships globally.