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- Lead and inspire a team of professionals, fostering a culture of innovation and excellence
- Set and ensure the reach of relevant team KPIs to help maintain excellent performance
- Provide guidance, mentorship, and professional development opportunities
- Acquire new clients through effective sales pitches and presentations
- Manage and nurture client relationships to ensure their success and satisfaction
- Identify opportunities for upselling and cross-selling UTAK POS products and services
- Collaborate with third parties to develop strategic partnerships that enhance our offerings
- Negotiate and execute partnership agreements that drive business growth
- Generate original ideas and initiatives to expand our client base and improve departmental performance
- Implement data-driven practices to derive insights and make informed decisions
- Develop strategies for client retention and loyalty
- Address client concerns promptly and effectively, ensuring their long-term satisfaction
- Analyze departmental data to identify areas for process optimization
- Streamline department protocols and workflows for enhanced efficiency
- 3-5 years experience in sales, operations, marketing, customer success, or related fields
- Proven leadership experience
- Strong client management skills
- Exceptional analytical and data-driven decision-making abilities
- Strategic thinker with a visionary mindset
- Excellent communication and negotiation skills
- Excellent organizational skills with meticulous attention to detail
- Great communication, presentation, and people skills
- Solutions-oriented, proactive, and has initiative
- Familiarity with UTAK or POS systems and fintech industry trends is a plus
- Lead and inspire a team of professionals, fostering a culture of innovation and excellence
- Set and ensure the reach of relevant team KPIs to help maintain excellent performance
- Provide guidance, mentorship, and professional development opportunities
- Acquire new clients through effective sales pitches and presentations
- Manage and nurture client relationships to ensure their success and satisfaction
- Identify opportunities for upselling and cross-selling UTAK POS products and services
- Collaborate with third parties to develop strategic partnerships that enhance our offerings
- Negotiate and execute partnership agreements that drive business growth
- Generate original ideas and initiatives to expand our client base and improve departmental performance
- Implement data-driven practices to derive insights and make informed decisions
- Develop strategies for client retention and loyalty
- Address client concerns promptly and effectively, ensuring their long-term satisfaction
- Analyze departmental data to identify areas for process optimization
- Streamline department protocols and workflows for enhanced efficiency
- 3-5 years experience in sales, operations, marketing, customer success, or related fields
- Proven leadership experience
- Strong client management skills
- Exceptional analytical and data-driven decision-making abilities
- Strategic thinker with a visionary mindset
- Excellent communication and negotiation skills
- Excellent organizational skills with meticulous attention to detail
- Great communication, presentation, and people skills
- Solutions-oriented, proactive, and has initiative
- Familiarity with UTAK or POS systems and fintech industry trends is a plus