Company Description
Canyon Hotels & Resorts
Role Description
This is a full-time on-site role for a Reservations Agent located in Makati. The Reservations Agent will be responsible for managing and processing hotel reservations, providing excellent customer service, handling phone inquiries, and performing receptionist duties. The role involves interacting with guests to ensure their needs are met and inquiries are addressed promptly and professionally.
Qualifications
- Experience in managing Reservations is advantage
- Strong Customer Service and Communication skills
- Excellent Phone Etiquette
- Ability to work in a fast-paced environment
- Detail-oriented and highly organized
- Experience in the hospitality industry is a plus
- Proficiency in using reservation systems and software
- High school diploma or equivalent; additional qualifications in hospitality management are a plus
- Newly graduates may apply
Company Description
Canyon Hotels & Resorts
Role Description
This is a full-time on-site role for a Reservations Agent located in Makati. The Reservations Agent will be responsible for managing and processing hotel reservations, providing excellent customer service, handling phone inquiries, and performing receptionist duties. The role involves interacting with guests to ensure their needs are met and inquiries are addressed promptly and professionally.
Qualifications
- Experience in managing Reservations is advantage
- Strong Customer Service and Communication skills
- Excellent Phone Etiquette
- Ability to work in a fast-paced environment
- Detail-oriented and highly organized
- Experience in the hospitality industry is a plus
- Proficiency in using reservation systems and software
- High school diploma or equivalent; additional qualifications in hospitality management are a plus
- Newly graduates may apply