Chat and Email Representative
Salary undisclosed
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JOB QUALIFICATIONS
- With or without BPO experience.
- At least High School Graduate (old curriculum) or Senior High School Graduate.
- Excellent verbal and written communication skills with the ability to convey information clearly and effectively.
- Ability to handle inquiries, resolve issues, and ensure customer satisfaction with a positive and professional attitude.
- Ability to think critically and adapt solutions to meet specific customer needs.
- Comfort with using standard office software (e.g., Microsoft Office Applications) and willingness to learn new software and tools.
- Willingness to work extended hours, including overtime, weekends, and holidays as needed.
- Amenable to work in shifting schedule.
- Willing to work onsite.
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