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Chat and Email Representative

Salary undisclosed

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JOB QUALIFICATIONS

  • With or without BPO experience.
  • At least High School Graduate (old curriculum) or Senior High School Graduate.
  • Excellent verbal and written communication skills with the ability to convey information clearly and effectively.
  • Ability to handle inquiries, resolve issues, and ensure customer satisfaction with a positive and professional attitude.
  • Ability to think critically and adapt solutions to meet specific customer needs.
  • Comfort with using standard office software (e.g., Microsoft Office Applications) and willingness to learn new software and tools.
  • Willingness to work extended hours, including overtime, weekends, and holidays as needed.
  • Amenable to work in shifting schedule.
  • Willing to work onsite.