Risk Management – Internal Controls

Risk Management – Internal Controls

Function: Operations

Location: Alabang, Muntinlupa

Work Set-Up: Onsite

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Consultant, Internal Controls

Responsibilities:

We are seeking a highly motivated and experienced Internal Controls Consultant who is responsible for reviewing financial transactions and IT access for our organization. Their duties would include but not limited to auditing, bookkeeping, reviewing information technology logs, and record keeping.

• Liaise between the company and BPO vendors on strategic initiatives.
• Participate in vendor screening process, including maintaining vendor intake questionnaire responses, reviewing vendor scorecards and coordinating introductory calls
• Maintain contract management tool for Trust & Safety BPO vendors
• Review user access to shared Google files, tools, and applications
• Perform service level agreement monitoring and BPO Third Party Risk program monitoring
• Participate in project initiatives to integrate third-party process with internal tools and applications
• Maintain and monitor key metrics and dashboards relating to third-party operations
• Maintain organizational communications: Confluence pages, organizational charts, and operational playbooks
• Review and submit invoices for payment, including invoice reconciliations and data integrity reviews
• Review key deliverables from BPO vendors to ensure adherence to agreed expectations
• Provide day-to-day operational support including actioning ad-hoc operational support requests

Qualifications

Minimum qualifications

• Background in process control and internal controls
• With 4 - 8 years experience
• Detail Oriented: highly-organized individual with bias towards action
• Analytical: solutions-driven with the ability to analyze data and think critically
• Versatile: adaptability to reprioritize tasks based on potential risk impact
• Effective Communicator: persuasive and effective oral, written, and presentation skills
• People Oriented: strong interpersonal skills to foster and maintain relationship with internal and external parties
• Ability to maintain discretion and professionalism with sensitive and confidential information
• Knowledge of G-Suite and Office-365 applications

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.