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Relationship Management Executive

  • Full Time, onsite
  • PLDT CLARK TELECOM INC
  • Clark Freeport and Special Economic Zone, Philippines
Salary undisclosed

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Your Key Responsibilities:

  • Manage and grow relationships with key clients in the telecommunications industry, ensuring a deep understanding of their needs and aligning solutions accordingly.
  • Identify new growth opportunities, create strategic account plans, and execute sales initiatives to meet and exceed revenue targets.

What Makes You a Strong Candidate:

  • Bachelor's Degree in Business, Computer Science, IT, Engineering, or a related field.
  • At least 2 years of hands-on experience in customer service, preferably within the telecommunications or related industries.
  • Experience in sales and customer service is a plus.
  • Demonstrated success in managing escalations and retaining high-value customers.

What Sets You Apart:

  • Experience leading various projects, with a proven track record of using data and analysis to enhance customer satisfaction.
  • Exceptional interpersonal and communication skills, capable of fostering strong client relationships.
  • Expertise in negotiation and presentations, with the ability to convey technical products and services in customer-friendly terms.

Company Description

PLDT CLARK TELECOM INC is the pioneer telecom in the Clark Freeport Zone and has been serving the Zone since its inception in June 1997. With the continuous growth in the area, PLDT Clarktel has heavily invested in network infrastructure to provide the best-in-class fixed, wireless network services and ICT services in the Clark Special EcoZone. PLDT ClarkTel maintains a full fiber network inside Clark Freeport Zone and serves its residential and enterprise customers with the highest level of CX and service delivery.