Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

IT Support Technician

  • Full Time, onsite
  • OFFSURE
  • Clark Freeport and Special Economic Zone, Philippines
Salary undisclosed

Apply on

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The IT Support Technician provides level 1 - 2, support services of clinical equipment, IT hardware & Software troubleshooting to all client brands.

Job Type: Full Time

Work Arrangement: Onsite (Clark, Pampanga)

Work Schedule: Monday to Friday

Work Hours: 40 hours per week

Experience level: Mid-level

Qualifications
  • Bachelor's degree in information technology, computer science, software engineering, or any related field.
  • Preferably with at least 2+ years of relevant experience.
  • Hands-on experience in a project delivery environment

Must have:
  • Experience working with O365, ServiceNow, or a similar system
  • Prior experience working with CRM Systems
  • Familiarity with network protocols, hardware, and troubleshooting
  • Recognized ITIL knowledge and expertise
  • Good experience in Cloud technologies, such as AZURE, and AWS.
  • Strong knowledge and Proficiency with Microsoft operating systems and applications
  • Knowledge and/or working experience of cyber security platforms such as Zscaler and SentinelOne.

Nice to have:
  • Excellent written and verbal communication skills
  • Effective problem-solving and IT troubleshooting abilities
  • Strong analytic and functional analysis capabilities
  • Structured and processes-driven
  • Must be a team player
  • Results/Solution orientation and focus
  • Strengths in value creation & innovation
  • Ability to manage and prioritize competing demands with a customer-focused and outcomes-centered approach.

Responsibilities:
  • Provide Level 1 - 2, support for Hardware and Software incidents including audiology-related equipment.
  • Manage IT incidents via a ticket management system.
  • Maintaining helpdesk jobs: telephone and email ticketing support.
  • Troubleshoot and support Desktop PCs, Laptops, Mobile Phones, Computer Networks, and Printers.
  • Maintaining IT asset registers accurately.
  • Escalate issues to senior staff as required.
  • Providing application configuration and maintenance of IT systems, IT Hardware, and Cloud telephony systems.
  • Work alongside other teams and suppliers to ensure service interruptions are restored to meet business requirements and agreed SLAs.
  • Responsible for the support, maintenance, and repair of business applications, IT hardware, and their interfaces to ensure maximum availability and quality.
  • Ensure that any assigned work meets guaranteed response times.
  • Ensure new systems and functions introduced are integrated into the existing IT environment without any negative impact on the business.
  • Ensure all work is carried out and documented in accordance with required standards, methods, and procedures.
  • Ensure risks to the environment are identified early and mitigation strategies deployed.
  • Create and maintain documentation for all client information in specified areas.
  • Other tasks as deemed appropriate by the Manager.
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