Bee Choo Origin Hair Wellness Head (SM Lanang)

The Hair Wellness Salon Head oversees the store, its operations, and personnel, through effective administration and implementation of operational and sales activities and policies toward achieving sales targets.

Responsibilities

Financial

• Responsible for ensuring that store sales target is consistently achieved.
• Drive and motivate Hair Therapist to hit sales target
• Regularly executes control measures to minimize expenses such as utilities, supplies, and the like.
  
  

Customer

• Make sure that all Hair Therapists follow customer service standards.
• Ensures that the brand DNA and merchandise display are well executed.
• Executes marketing-initiated activities for the store; both local and SBU-directed.
  
  

Internal Process

• Ensures that standard waiting and service time for customers is being followed by the hair therapist.
• Liaises with HQ for replenishments, and monitors stock inventory to make sure that stock levels are healthy on a weekly basis.
• Prepares all necessary store reports (sales, inventory, etc) for submission to IL based on an agreed timeline.
  
  

Learning and Growth

• Monitors attendance and prepares weekly or monthly work schedules of Hair Therapists
• Ensure compliance of Hair Therapists with store standard operating procedures.
• Monitors and quickly reports infrastructure with needed fixtures (such as defective lights, air conditioners, problems with store signage, internet, electric connectivity, and the like) to IL.
• Perform other relevant duties/works which may be assigned by the immediate leader from time to time such as minor hair styling and blow drying.
  
  

Minimum Requirements/Qualifications

• Graduate of any 4-year course
• 1 year experience in the Salon Industry
• With blow-drying experience
• Computer literate
  
  

Location: SM Lanang, Davao